
Online booking Assistant
3 weeks ago
We are looking for experienced Online Assistants to join our Hotel Reservation team. In this non-voice role, you will assist customers via chat and email with hotel bookings, changes, and inquiries.
Key Responsibilities
- Handle hotel reservation inquiries, booking confirmations, and cancellations through chat and email.
- Provide accurate and timely information about room availability, pricing, and policies.
- Ensure high-quality customer service in all written interactions.
- Record and update customer information and reservation details in internal systems.
- Follow all company guidelines for quality and compliance.
- High school graduate (K-12 or Old Curriculum).
- Minimum of 6 months BPO or relevant customer service experience (non-voice experience preferred).
- Excellent written English communication skills.
- Strong attention to detail and customer-focused attitude.
- Proficient in computer use and typing.
- Willing to work onsite and on shifting schedules (weekends off).
- Weekends off (Monday to Friday schedule)
- Paid training and onboarding support
- Competitive salary plus incentives
- Career growth and promotion opportunities
- Friendly and professional working environment
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Online Booking Representative
4 days ago
Pasig, National Capital Region, Philippines beBeeCustomer Full time ₱250,000 - ₱400,000We are seeking a skilled Online Booking Representative to assist with hotel reservations, cancellations, and inquiries via chat and email.Handle customer queries, booking confirmations, and cancellations in a timely manner.Provide accurate information about room availability, pricing, and policies.Maintain high-quality written communication in all...
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Just Chat
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Pasig, National Capital Region, Philippines Orbit Teleservices Full timeWe are looking for experienced Online Assistants to join our Travel Account team. The role involves assisting customers with travel bookings, changes, and inquiries.Key ResponsibilitiesManage customer travel-related requests including bookings, cancellations, and itinerary changes using GDS tools (e.g., Amadeus, Sabre, Galileo).Provide professional and...
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Online Chat Assistant
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Pasig, National Capital Region, Philippines Orbit Teleservices Full timeJob ResponsibilitiesHandle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution.Accurately document customer interactions, transactions, and order details within the system.Keep up to date with company policies, procedures, and services to deliver reliable...
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Temp Talent Acquisition Assistant
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Senior Executive Assistant
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