Business Process Optimization Specialist

3 days ago

Mandaluyong City, National Capital Region, Philippines The Standard Hospitality Group Full time

The Standard Hospitality Group is a dynamic hospitality company committed to delivering exceptional guest experiences through its culinary creations and unparalleled service. With a portfolio of award-winning brands, including Yabu, Ippudo, Elephant Grounds, and Kiwami, we continue to innovate and push the boundaries of what it means to be a leader in the hospitality industry.

We are seeking an experienced SAP Manager to lead our technology team, responsible for driving the successful implementation, maintenance, and continuous improvement of SAP B1 systems across our organization. This strategic position requires a deep understanding of SAP B1 modules, strong project management skills, and a proven track record in managing SAP B1 solutions across multiple business functions.

Key Responsibilities
  • SAP Implementation and Integration:
    • Lead the end-to-end implementation of SAP B1 for various business functions, including finance and supply chain.
    • Collaborate with cross-functional teams to gather business requirements, design solutions, and implement SAP B1 configurations.
    • Manage and oversee the integration of SAP B1 with third-party systems, ensuring seamless data exchange.
    • Ensure that SAP B1 solutions align with business objectives, industry best practices, and regulatory requirements.
  • SAP Support and Optimization:
    • Oversee day-to-day SAP B1 system operations, including system monitoring, issue resolution, and user support.
    • Manage the SAP B1 help desk, troubleshoot issues, and provide timely resolution to system errors or malfunctions.
    • Optimize SAP B1 system performance through regular updates, system enhancements, and fine-tuning.
    • Coordinate system upgrades, patches, and releases to minimize disruption to business operations.
  • Team Leadership and Management:
    • Lead and manage the SAP team, including functional consultants, developers, system administrators, and business analysts.
    • Provide mentorship and training to team members, promoting professional development and enhancing technical skills.
    • Set team goals, manage workloads, and evaluate performance.
    • Ensure effective collaboration between SAP team members and other departments (IT, Finance, Supply Chain).
  • SAP Governance and Compliance:
    • Ensure compliance with internal controls, data security policies, and industry standards.
    • Implement SAP B1 governance frameworks and ensure best practices are followed for configuration, security, and data management.
    • Conduct audits, reviews, and assessments to ensure the integrity and reliability of SAP systems.
  • Budget and Resource Management:
    • Manage the SAP department's budget, including costs related to licenses, hardware, training, and consultants.
    • Work with senior management to define resource requirements and secure necessary resources for SAP projects.
    • Evaluate and recommend third-party vendors, consultants, and tools for SAP-related initiatives.
  • SAP Strategic Planning:
    • Work closely with business leaders to understand long-term goals and ensure SAP solutions align with business strategies.
    • Evaluate emerging SAP technologies (such as SAP B1, S/4HANA, SAP Cloud, etc.) and make recommendations for system upgrades or migrations.
    • Drive continuous improvement initiatives to enhance system capabilities and streamline processes.
  • Documentation and Reporting:
    • Develop and maintain comprehensive documentation for SAP configurations, workflows, and procedures.
    • Prepare and deliver regular status reports, project timelines, and performance metrics to senior management.
    • Maintain records of system changes, customizations, and user access logs to ensure proper audit trails.

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