Customer Support Specialist Voice Channel

1 day ago


Paranaque City, Calabarzon, Philippines RecruiterPH Full time

Job Description:

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We are seeking a highly skilled Customer Service Representative to join our team at RecruiterPH. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.

Responsibilities:

  • Handle customer complaints in a professional and timely manner
  • Provide solutions and alternatives that meet customer needs
  • Manage high volumes of customer calls and correspondence
  • Follow established communication procedures and guidelines
  • Resolve customer issues by clarifying concerns and providing effective solutions

 

Requirements:

  • HS/SHS graduate with at least 6 months experience in BPO (local account is acceptable)
  • Ability to communicate effectively with a neutral accent
  • Proficiency in MS Office applications
  • Willingsness to work night shifts or flexible schedules
  • Excellent communication and presentation skills

 

About Our Company:

We value our customers and strive to provide the best possible service to them. If you are passionate about delivering excellent customer service and have the necessary skills and qualifications, we encourage you to apply for this role.



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