
Healthcare Administrative Assistant
2 days ago
The Medical Coordinator is a critical role in the healthcare industry. They play a key part in patient intake, administrative support, and healthcare coordination.
This position ensures a seamless patient experience by managing patient information, scheduling appointments, and communication with healthcare providers.
Key Responsibilities- Patient Intake Management: Collect and verify patient demographic and insurance information
- Appointment Scheduling: Coordinate and schedule patient appointments with healthcare providers
- Medical Record Handling: Ensure accurate data entry and management of patient records in Electronic Health Record (EHR) systems
- Insurance Verification: Assist in checking coverage and eligibility for medical procedures
- Patient Communication: Handle inbound and outbound calls, responding to inquiries with professionalism and empathy
- Pre-Appointment Preparation: Gather necessary medical history and documentation before consultations
- Coordination with Healthcare Providers: Facilitate communication between patients, providers, and insurance representatives
- HIPAA Compliance: Maintain confidentiality and ensure adherence to healthcare privacy regulations
- Administrative Support: Assist with medical billing, claims processing, and other administrative duties as needed
- Experience in medical administrative support or patient intake coordination
- Familiarity with EHR systems such as Epic, Cerner, or eClinicalWorks
- Knowledge of medical terminology and insurance processes
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills
- Ability to handle sensitive patient information with discretion and professionalism
- Proficiency in Microsoft Office Suite, Google Workspace, and healthcare scheduling software
- Background in medical billing and insurance verification is a plus
- Previous experience in a remote healthcare support role preferred
Please note that having prior experience in this field is not mandatory but it would be beneficial for the candidate to possess these qualities. The most important thing is being passionate about the job and willing to learn and grow with the organization.
We are looking for individuals who have strong interpersonal skills, can work under pressure and meet deadlines. We offer flexible working hours and a competitive salary package which includes health benefits, paid time off and professional development opportunities.
About This RoleThis is an exciting opportunity for individuals who want to join our team and contribute their skills and experience to make a difference in people's lives. As a member of our team, you will have the opportunity to develop your career and gain valuable experience in the healthcare industry.
If you have any questions or would like more information about this role, please do not hesitate to contact us. We look forward to hearing from you
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