Client Success Specialist

6 days ago


Pasig, National Capital Region, Philippines NuWorks Interactive Labs, Inc. Full time

NuWorks Interactive Labs, Inc. is seeking a highly skilled and experienced Client Success Specialist to join our team.

About the Role

This role is responsible for leading internal teams by ensuring all projects and day-to-day deliverables are done excellently, effectively, on-time, and within budget consistently.

The ideal candidate will have a proven track record in client servicing or a similar position, with strong skills and experience in project management, business acumen, and industry awareness.

Main Responsibilities
  1. Lead meetings efficiently, provide assertive and constructive builds and strategic insights to teams related to projects/campaigns, and establish great relationships with teams.
  2. Understand and execute fundamental processes of CSD (project tracker, load tracker, JRs, agreements, emailing, etc.), and ensure little to no delays of deliverables.
  3. Keep abreast with advertising industry trends and develop business acumen in order to be proactive in actualizing them to campaigns and projects.

Qualifications

  • Bachelor's degree in advertising, business, communication, marketing, PR, and/or other related courses.
  • At least 1-2 years of experience in client servicing or a similar position.
  • Strong skills and experience in project management, business acumen, and industry awareness.


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