Front Office Liaison
5 days ago
About Gratitude Philippines
We are a company that values professionalism and excellent customer service.
Job Description:
As our Chinese Front Desk Officer, you will be the first point of contact for our guests. Your primary responsibility is to provide exceptional service by greeting and welcoming them in a professional and friendly manner.
You will also be responsible for answering phone calls, emails, and inquiries in a prompt and courteous manner. Additionally, you will manage room reservations, cancellations, and modifications, perform administrative duties, and process payments.
Required Skills:
To excel in this role, you should possess the following skills:
- Fluency in the Chinese language; proficiency in English is a plus
- A pleasing personality; presentable appearance
- Excellent communication and interpersonal skills
What We Offer
We offer a competitive salary range of 110,000 to 120,000 and opportunities for growth and development within the company.
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