Order Processing and Customer Service Professional

3 days ago

Cainta, Calabarzon, Philippines beBeeCustomerService Full time ₱800,000 - ₱1,200,000

Business Development Assistant - Customer Service Division

This role focuses on order processing and customer service.

Job Description

We are seeking a highly organized and detail-oriented Business Development Assistant to join our team. In this role, you will be responsible for processing repeat orders for existing clients using Xero and supplier websites.

You will also be required to calculate pricing using established markup matrices based on order quantities, liaise with clients regarding quotes and order specifications, coordinate with graphic design teams for mockups and visual presentations, place orders with suppliers through provided online portals, manage order documentation through Google Docs systems, create and send invoices to clients, recommend appropriate embellishment techniques based on client needs, track and process orders through internal systems for embroidery and screen printing departments, and communicate with office teams via video link for questions and guidance.

Required Skills and Qualifications
  • 3-5 years of administrative or customer service experience.
  • Strong attention to detail and ability to follow established processes.
  • Excellent written and verbal communication skills in English.
  • Proficiency with Xero accounting software.
  • Experience with Google Workspace (particularly Google Docs).
  • Ability to work independently while maintaining clear communication with the team.
  • Strong organizational skills and ability to manage multiple orders simultaneously.
  • Basic understanding of pricing and markup calculations.
Benefits
  • Permanent remote position with flexible schedule.
  • Steady freelance job with immediate hiring.
Independent Contractor Perks
  • Immediate start.
  • Flexible working arrangement.
  • Regular interaction with the team via video link.

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