Customer Service Specialist

1 day ago


Cainta, Calabarzon, Philippines beBeeCustomerSupport Full time ₱3,500 - ₱4,500

About The Position

We are seeking a skilled customer service professional to process refunds, create shipping labels, and handle inbound customer calls with professionalism and clarity.

Key Responsibilities:

  • Accurately and promptly process refunds for online orders.
  • Generate and manage shipping labels for outgoing packages in an efficient manner.
  • Respond to customer phone calls with a clear speaking voice and minimal accent.
  • Maintain accurate records and adhere to internal procedures.
  • Collaborate with team members to ensure timely resolution of customer orders.

Requirements:

  • Excellent English communication skills (spoken and written).
  • A clear and strong speaking voice with minimal accent.
  • Strong attention to detail and organizational skills are essential.
  • A stable, high-speed internet connection is required.
  • The ability to follow instructions and work independently is crucial.

Preferred Qualifications:

  • Previous experience in eCommerce, customer service, or logistics is beneficial.
  • Familiarity with online order platforms and shipping tools is desirable.

What You Will Gain:

This role offers opportunities for growth, development, and the chance to contribute to a dynamic team. If you possess excellent communication skills, a strong work ethic, and a passion for customer satisfaction, this could be the ideal position for you.



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