Customer Relationship Manager

1 week ago


Davao City, Davao, Philippines beBeeCustomer Full time ₱1,500,000 - ₱2,500,000
Job Description

We are seeking a talented and customer-focused professional to join our team as a Customer Advocate. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and driving business growth.

In this position, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding our products and services. You will work closely with internal and external teams to handle customer needs and provide timely and professional solutions.

Your primary objective will be to ensure that customers receive the highest level of service and support, resulting in increased satisfaction and loyalty. You will also be expected to identify opportunities for process improvements and implement changes to enhance the overall customer experience.

This is an excellent opportunity for a motivated and results-driven individual to join our dynamic team and contribute to our mission of delivering world-class customer service.

Required Skills and Qualifications
  • Customer Service Experience: 6 months to 1 year of experience in customer-facing roles, preferably in email and chat support
  • Communication Skills: Excellent verbal and written communication skills, with the ability to understand and communicate complex ideas to customers
  • Technical Skills: Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications
  • Problem-Solving Skills: Ability to analyze problems, identify root causes, and develop effective solutions
What We Offer

We offer a competitive compensation package, including a salary range of $40,000 - $60,000 per year, depending on experience.

You will also have access to a comprehensive benefits program, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.

Our company culture values innovation, collaboration, and continuous learning, providing opportunities for professional growth and development.

About Us

We are a global company dedicated to delivering world-class customer experiences. Our mission is to connect diverse people with common values to drive bold impact.

We employ just over a thousand team members across five countries and aim to expand our team to over 5,000 people by 2027.



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