Business Operations Assistant

3 days ago

Paranaque City, Calabarzon, Philippines beBeeSpecialist Full time ₱250,000 - ₱500,000
Job Overview

This role is about providing comprehensive support to our Business Services team across various tasks.


Key Responsibilities:
  • Booking creation and shipment management for import shipments into Canada.
  • Development of shipments based on client requirements.
  • eManifest filing and monitoring in CW1 for Canada import shipments.
  • Client mailbox management.
  • Accurate data input and updating missing information.
  • Monitoring mailbox and processing booking creation requests and shipment updates.
  • Discrepancy identification in shipment details.
  • Supporting new team members during training.
  • Handling complex tasks and resolving issues.
  • Team performance evaluation and KPI tracking.
  • Adapting to company culture and performing according to global values.
  • Query clarification and support to team members.
  • Personal development goal setting.
  • Task execution and stakeholder report generation.
  • Training programs organization and volume trackers accuracy maintenance.
  • Internal audits and document updates.
  • Team performance improvement and KPI achievement under supervisor/manager guidance.

Requirements:
  • Freight forwarding and logistics knowledge is beneficial.
  • Experience with transport management systems is advantageous.
  • Proficiency in MS-Office applications (Outlook, Excel - Intermediate to advanced) is required.
  • Good understanding of web-based applications and internet skills are necessary.
  • Quick comprehension and great focus at work.
  • Ability to prioritize and meet deadlines effectively.
  • Collaboration with different units in the company (ISSC and Local Teams).

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