
Vendor Partnership Development Specialist
7 days ago
Job Overview:
- The Vendor Program Manager will be responsible for building and maintaining strategic relationships with leading vendors in the telecommunications and networking industries.
- They will work closely with various teams, including engineering, operations, sales, and finance to deliver scalable solutions that enhance our managed services portfolio and drive competitive advantage.
Key Responsibilities:
- Building and managing deep partnerships with core telco vendors and distributors to drive service growth, joint enablement, and procurement efficiency.
- Negotiating agreements, SLAs, and pricing structures to maximize business value while ensuring competitive positioning and profitability.
- Overseeing vendor-aligned service offerings across SD-WAN, SASE, networking, UCaaS, and cloud solutions—owning roadmap, launch, and optimization.
- Partnering with engineering, finance, operations, and sales to design scalable frameworks, pricing models, SOPs, and go-to-market strategies.
- Leading vendor scorecards, KPIs, and quarterly business reviews (QBRs) to measure vendor performance, track service reliability, and identify risks/opportunities.
- Managing technology, supply chain, and regulatory risks while ensuring compliance with vendor security standards and audit requirements.
- Championing a customer-first approach by improving service reliability, addressing escalations, and integrating feedback into vendor program improvements.
- Direct experience managing telco vendor programs with Meraki, Fortinet, Versa, and Cato.
- Strong background in vendor and distributor negotiations, contract management, and SLAs.
- Proven success in building and scaling vendor-aligned managed services programs.
- Familiarity with SD-WAN, SASE, UCaaS, cloud platforms, and networking solutions.
- Financial acumen to manage pricing models, budgets, and cost optimization.
- Strong track record of vendor governance through KPIs, scorecards, and QBRs.
- Excellent communication, negotiation, and relationship-building skills.
- Ability to collaborate effectively across Sales, Engineering, Operations, Finance, and Marketing.
- High-growth environment offering room to grow and develop your skills.
- Innovative work environment celebrating bold ideas and strategic thinking.
- Opportunity to make a tangible impact on the business.
- Flexible time off and employee referral bonuses.
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