Call Center Trainer

22 hours ago

Antipolo City, Calabarzon, Philippines beBeeTraining Full time ₱18,000 - ₱23,000
Job Overview

We are seeking a seasoned Training Professional to join our team as a Call Center Trainer.

This role involves conducting effective training sessions for trainees, collaborating with co-trainers and managers, and identifying training needs to develop targeted plans.

A successful candidate will have proven experience in training or handling a team, excellent interpersonal and communication skills, and strong leadership abilities.

Responsibilities
  • Design and deliver high-quality training programs to improve call center performance.
  • Evaluate the effectiveness of training materials and create an action plan for improvement.
  • Maintain accurate training records and reports to track progress.
Required Skills and Qualifications
  • Proven experience in training or team handling.
  • Excellent communication and interpersonal skills.
  • Strong leadership and organizational abilities.
  • Familiarity with instructional manuals and teaching platforms.
Benefits
  • Full-time employment with opportunities for growth and development.
  • A competitive salary and benefits package.
  • The chance to work with a dynamic team and make a real impact.
About This Role

This is a permanent, full-time position working from home. The ideal candidate will be able to multitask, prioritize, and manage time efficiently, with a strong ability to analyze problems and strategize solutions.

The right candidate will also have excellent communication and interpersonal skills, with the ability to work effectively in a remote team environment.

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