
Call Center Representative
17 hours ago
Job Summary
We are seeking highly motivated and dedicated representatives to handle customer service initiatives for a diverse portfolio of well-known clients.
The ideal candidate will be responsible for handling inbound and outbound customer inquiries, promoting new products and services while delivering exceptional service. This is an exciting opportunity to contribute to high-impact projects with some of the world's most iconic brands.
Key Responsibilities- Handle customer calls professionally and efficiently.
- Resolve customer issues on the first call through effective problem-solving.
- Research and retrieve information across systems to support customer needs.
- Accurately document interactions and process claims.
- Guide customers through options to find the best solutions.
Essential Skills and Qualifications:
- Must be 18 years or older.
- High school diploma or equivalent.
- Previous experience in a call center environment.
- Work from home experience.
- Strong command of the English language.
- Typing speed of 20+ WPM.
- Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
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