
Senior Call Center Leadership Specialist
16 hours ago
The successful candidate will oversee call center operations and lead appointment-setting activities to drive team success. They will provide coaching, performance feedback, and process improvement recommendations to enhance outcomes.
This position requires strong leadership skills and the ability to analyze performance data to deliver actionable insights.
Main Responsibilities- Provide strategic direction for call center operations to ensure alignment with broader sales and marketing initiatives.
- Deliver coaching, performance feedback, and process improvement recommendations to enhance team outcomes.
- Monitor appointment-setting results and report on agreed-upon performance metrics.
- Support escalated calls when necessary and provide subject-matter expertise for resolution.
- Develop strategies to improve productivity, efficiency, and conversion performance.
- Collaborate with leadership to align appointment-setting outcomes with business objectives.
- 2–3 years of experience in call center leadership (appointment setting, telemarketing, or sales).
- Knowledge of the roofing, construction, or home improvement industry is a plus.
- Proven ability to analyze performance data and deliver actionable insights.
- Strong communication and leadership skills.
- Familiarity with CRM and call center software.
- Ability to work under pressure, meet deadlines, and drive results.
This role offers an excellent opportunity to grow professionally and develop valuable skills in a dynamic industry.
-
Bilingual Spanish Call Center Specialist
14 hours ago
Antipolo City, Calabarzon, Philippines beBeeCustomer Full time ₱50,000 - ₱100,000Bilingual Spanish Call Center SpecialistWe are seeking a highly motivated and detail-oriented Bilingual Spanish Call Center Representative to fill this challenging role.
-
Call Center Representative
1 week ago
Antipolo City, Calabarzon, Philippines TaskUs Antipolo Rizal Full time ₱16,000 - ₱34,000 per yearTaskUs Antipolo Rizal is hiring a Full time Call Center Representative role in Antipolo City, Calabarzon. Apply now to be part of our team.Job summary:Flexible hours available1 year of relevant work experience required for this roleExpected salary: ₱16,000 - ₱34,000 per monthTaskUs Antipolo is Hiring Join Our Exciting Campaigns TodayLooking for the best...
-
Appointment Setting Leadership Specialist
16 hours ago
Cavite City, Calabarzon, Philippines beBeeLeadership Full time ₱1,000,000 - ₱1,500,000Senior Appointment Setting ProfessionalWe are seeking a seasoned professional to lead appointment-setting operations and deliver agreed-upon performance outcomes.Key ResponsibilitiesOversee appointment-setting activities, ensuring team members achieve optimal results.Deliver coaching and performance feedback to enhance team outcomes and implement process...
-
Paranaque City, Calabarzon, Philippines beBeeOperational Full time ₱900,000 - ₱1,200,000Senior Manager, Solutions Hub Contact Center OperationsThe Senior Manager, Solutions Hub Contact Center Operations leads and evolves our employee support experience globally. This role is pivotal in driving operational excellence and strategic alignment across the multi-functional Contact Center ecosystem, ensuring high-quality service delivery and service...
-
Customer Service Team Lead
2 weeks ago
Paranaque City, Calabarzon, Philippines beBeeTeamLeader Full time ₱900,000 - ₱1,200,000Job DescriptionWe are seeking an experienced Team Leader to oversee a team of telesales agents in a fast-paced call center environment.The ideal candidate will have a strong background in data analysis, KPI tracking, and reporting, with the ability to optimize call scripts and agent performance based on data insights.They will also be responsible for...
-
Call Center Trainer
20 hours ago
Antipolo City, Calabarzon, Philippines beBeeTraining Full time ₱18,000 - ₱23,000Job OverviewWe are seeking a seasoned Training Professional to join our team as a Call Center Trainer.This role involves conducting effective training sessions for trainees, collaborating with co-trainers and managers, and identifying training needs to develop targeted plans.A successful candidate will have proven experience in training or handling a team,...
-
Call Center Agent
1 week ago
Antipolo City, Calabarzon, Philippines TASQ Staffing Solutions Full time ₱104,000 - ₱130,878 per yearTASQ is looking for English-speaking call center agents who are willing to work on-site in Rizal.Applicants must be willing to apply on-site after passing the pre-screening interview over the phone. There is a Php30,000 signing bonus upon regularization for those who apply on-site.Pioneer account Campaign: Digital Financial Campaign Nature: Customer...
-
Call Center Representative
14 hours ago
Paranaque City, Calabarzon, Philippines beBeeCaseIntake Full time ₱180,000 - ₱300,000Job TitleWe are seeking a skilled professional to optimize case conversions through voice-based intake systems.About the RoleThe ideal candidate will handle outbound and inbound calls, guide potential clients through the intake process, and accurately capture case details.Key ResponsibilitiesMake outbound calls to follow up on leads from marketing campaigns...
-
Multilingual Call Center Support Specialist
16 hours ago
Cavite City, Calabarzon, Philippines beBeeSupport Full time ₱7,000 - ₱10,000Call Center RepresentativeWe are seeking a highly skilled and motivated bilingual call center representative to provide exceptional customer support.The ideal candidate will possess excellent organizational, written, and oral communication skills. Fluency in both English and Spanish is required, as well as 6 months of experience in a voice, email, and chat...
-
Bilingual Call Center Professional
13 hours ago
Paranaque City, Calabarzon, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000Bilingual Call Center ProfessionalMotivated and dedicated individuals who can deliver exceptional customer support in both languages are desired. A fast-paced environment and problem-solving skills are required.To excel in this role, you must be highly communicative, possess excellent listening skills, and have a strong ability to work under pressure.The...