Salesforce Business Solutions Specialist

20 hours ago

Angeles City, Central Luzon, Philippines beBeeExpert Full time ₱1,200,000 - ₱1,800,000
Unlock Your Potential as a Salesforce Expert

A Lead Consultant is considered an industry authority, with a passion for expanding knowledge of technology and business operations. He/She is a technical facilitator, collaborator, and communicator with a strong bias towards user empathy and understanding problems before identifying solutions.

About the Role:

This is a unique opportunity to leverage your expertise in CRM systems, specifically Salesforce Sales, Service and Experience Cloud. As a key member of our team, you will work closely with clients to understand their needs and deliver tailored solutions that drive business outcomes.

Key Responsibilities:
  • Provide industry expertise, comfortable in conversing with executive level business-side clients on the opportunities, impacts and implications of Salesforce and other relevant technology.
  • Contribute to the preparation of project proposals and solutions.
  • Effective in understanding business needs and distilling the information into business and technical requirements.
  • Manage and analyze complex business requirements and translate them into the design of solutions, including product configuration, user stories, business rules, etc.
  • Design high-quality business solutions by contributing to a well-thought-out Solution Design from a functional and technical perspective.
  • Act as the primary contact for Salesforce configuration, design, and architecture within Sales, Service and Community Cloud.
  • Ownership of assigned deliverables, implementing Salesforce and integrated systems adhering to best practice.
  • Lead and support the implementation from requirements gathering, through development and delivery.
  • Take ownership of the implementation and the development of client deliverables.
  • Manage stakeholder expectations to successfully build and nurture long-term client relationships.
  • Conduct gap analysis to identify requirements.
  • Provide mentoring and guidance to other team members.
  • Contribute to the growth of the practice through thought-leadership, development of solution accelerators, reusable assets, and participation in operational areas.
Requirements:
  • Proven experience or knowledge in CRM preferably Salesforce Sales, Service and Experience Cloud.
  • Extensive experience in analysis, design, and development of medium to large, complex CRM systems or similar enterprise applications.
  • Consulting and implementation experience in translating business requirements to business solutions and customer outcomes.
  • Executive presentation experience with excellent written and oral communication skills.
  • The ability to communicate complex procedures to other colleagues and clients.
  • Proven ability to build, manage, and foster a team environment.
  • Excellent written and verbal communication skills with the ability to adjust communication style by audience.
Benefits:
  • Generous leave policies.
  • Health and wellness benefits.
  • Salesforce training programs and certifications.
  • Retirement benefits (superannuation contributions).
  • Recognition programs.
  • Team-building activities.
What We Offer:

We offer a dynamic and supportive work environment, where you can grow your career and make a real impact. If you are passionate about delivering exceptional results and driving business success, we want to hear from you.

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