Customer Support Associate

6 days ago


Davao City, Davao, Philippines TORCH Solutions Full time

We are seeking a skilled Customer Support Associate to join our team at TORCH Solutions. In this role, you will be responsible for providing exceptional customer service and support to our clients.

About the Role

This is an exciting opportunity to work in a dynamic and fast-paced environment where you will have the chance to grow and develop your skills. As a Customer Support Associate, you will be the first point of contact for our clients and will play a critical role in ensuring their needs are met.

Key Responsibilities

The successful candidate will be responsible for:

  • Providing high-quality customer support and resolving client issues in a timely and professional manner
  • Working closely with internal teams to ensure seamless delivery of services
  • Maintaining accurate records and reports on client interactions
Requirements

To be successful in this role, you will need to possess:

  • A minimum of a senior high school graduate qualification
  • Excellent communication and interpersonal skills
  • Able to work effectively in a team environment
  • Willingsness to learn and adapt to new technologies and processes
What We Offer

In return for your hard work and dedication, we offer a competitive salary of $**25,000 - $35,000 per annum**, plus a range of benefits including:

  • Paid training and development opportunities
  • HMO benefits
  • Government-mandated benefits
  • Paid leaves and other perks

At TORCH Solutions, we value our employees and are committed to providing a positive and supportive work environment. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please apply now



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