
Business Process Improvement Specialist
1 week ago
We are seeking a highly skilled Business Analyst to join our team. The ideal candidate will have a strong analytical mind, excellent communication skills, and the ability to work well under pressure.
The Business Analyst will be responsible for handling client month end billing tasks, working closely with Product Management, Engineering, and Billing Operations teams. This role requires a critical thinker with strong problem-solving skills, who can identify opportunities to automate and improve manual processes.
The successful candidate will have experience in business analysis, preferably in a financial field, and a deep understanding of related regulatory and compliance requirements.
- Main Responsibilities:
- Support month-end settlement processing by preparing, validating, and analyzing data to ensure timely and accurate results.
- Actively participate in firmwide and departmental projects and initiatives, including implementation of new billing systems.
- Elicit, capture, and document business and functional requirements to enable manual billing tasks to be converted to automated tasks.
- Identify and implement process improvements, suggesting changes to streamline operations, improve workflows and controls, minimize risk, reduce manual interventions, and reduce inefficiencies where needed.
- Complete billing set-up of new clients based on specified terms detailed in signed contracts, and ensure proper billing rate setup.
To be successful in this role, you will need to possess the following skills and qualifications:
- Education: Bachelor's degree in Business, Finance, Accounting, or related field (or equivalent work experience).
- Experience: 2+ years of experience in business analysis or a related field, preferably in a financial field.
- Skills: Strong proficiency with Microsoft Excel, NetSuite accounting system, SQL, and experience using data visualization tools (e.g., Power BI, Looker).
- Additional Requirements: Prior experience in the financial field with a deep understanding of related regulatory and compliance requirements is a plus.
We offer a competitive salary and benefits package, including:
- Healthcare Benefits: Medical, dental, and vision coverage.
- Competitive Salary: Based on industry standards and market rates.
- Paid Time Off: Generous paid vacation and sick leave policies.
We are a dynamic and innovative company that values creativity, teamwork, and excellence. Our goal is to provide our customers with exceptional service and support, while fostering a positive and inclusive work environment.
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