Process Improvement Strategist

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeOperational Full time $90,000 - $120,000

Embark on a career as an Operational Excellence Specialist, driving process improvements and elevating operations to new heights.

About the Role

This pivotal position involves turning complexity into clarity, building scalable processes, and driving structured improvement. As an Operational Excellence Specialist at EXUS, you will play a key role in shaping our operations to align with strategic goals.

Main Responsibilities:
  • Process Optimization: Identify, assess, optimize, and document core business processes to boost efficiency, velocity, scalability, and quality across teams.
  • Culture of Continuous Improvement: Develop effective mechanisms such as training, coaching, and post-mortem facilitation to promote ongoing learning and optimization.
  • Operational Frameworks: Design and implement simple, structured frameworks that enable teams to work consistently, efficiently, and with clarity.
  • Audit & Compliance Support: Ensure processes are properly documented, implemented, and monitored.
  • Performance Tracking & Reporting: Monitor and report on company-wide KPIs using dashboards and data insights to evaluate the impact of process improvements.
  • Change and Project Management: Participate in change initiatives, including stakeholder coordination, project management, requirements analysis, design, etc.
Requirements

To succeed in this role, you should possess:

  • Bachelor's degree in Business Administration, Operations, Engineering, or Science, or a related field.
  • 3–5 years of experience in operational excellence, process improvement, or similar roles, preferably within the IT or software industry.
  • Hands-on experience with lean methodologies and tools (e.g., A3, Root Cause Analysis, Dynamic Work Design, Toyota Production System).
  • Strong facilitation and collaboration skills to gather input, troubleshoot issues, and align diverse teams and stakeholders.
  • Proven ability to simplify complex workflows and design efficient, scalable solutions.
  • Excellent written and verbal communication skills.
  • High attention to detail with a continuous improvement mindset.

The ideal candidate is someone who thrives in a fast-paced environment, is passionate about improving processes, and can effectively communicate with various stakeholders.

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