Strategic Process Improvement Specialist

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeBusinessAnalyst Full time ₱600,000 - ₱1,000,000

Business Analyst Job Description

We are seeking a highly skilled professional to join our team as a Business Analyst. As a Business Analyst, you will be responsible for conducting business process analysis and documenting requirements to improve efficiency and effectiveness.

  • Conduct business process analysis and document requirements to identify areas for improvement.
  • Create insightful dashboards to visualize key performance indicators (KPIs) and metrics.
  • Present compelling business cases supported by data analysis and insights.
  • Utilize MS Excel and MS PowerPoint proficiently for data analysis and presentation.
  • Employ Power Query and Power Pivot to manipulate and analyze data effectively.
  • Ensure fluency in English to facilitate clear communication and documentation.
  • Apply basic understanding of database theories and tables for data integration and reporting.

Required Skills and Qualifications:

  • Proficiency in MS Excel and MS PowerPoint.
  • Experience with Power Query and Power Pivot.
  • Experience in creating interactive reports and dashboards using Power BI.
  • Basic understanding of database theories and tables.
  • Experience in scheduling and forecasting.
  • Proficiency in Salesforce reports and creating/modifying reports in both Classic & Lightning environments.
  • Knowledge of Zendesk Report Creation, including MAQLs.
  • Familiarity with MS PowerApps and MS Power Automate.
  • Ability to solve complex business problems using analytical models.
  • Previous experience in business analytics within the BPO industry.

Benefits:

We offer a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We provide a work-from-home model with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth.

Others:

We value teamwork, innovation, and continuous learning. If you're a motivated and detail-oriented individual who is passionate about business analysis, we encourage you to apply.

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