Business Solution Specialist

10 hours ago

Pulong Santa Cruz, Calabarzon, Philippines beBeeSolution Full time $100,000 - $120,000

Seeking a talented professional to fill the role of Technical Solution Strategist. As a technical expert, you will serve as a strategic partner to sales teams and a strong communicator.

Responsibilities:

  • Engage with customers to understand their requirements and pain points.
  • Design and present solutions that demonstrate the product's value and address customer needs effectively.
  • Conduct needs assessments and solution-finding sessions for customers with varying levels of complexity.

Sales & Customer Success Support:

  • Provide technical expertise to Sales and Customer Success teams to achieve revenue goals.
  • Develop and deliver impactful product demonstrations tailored to specific audiences and customer needs.
  • Contribute to proposal responses addressing functional and technical requirements.

Knowledge Sharing & Best Practices:

  • Stay updated on best practices and product knowledge, sharing insights with internal teams.
  • Collaborate with colleagues on technical solutions and problem-solving strategies.

Product Representation & Travel:

  • Represent the company as a product expert at conferences, demonstrations, and customer visits if necessary.
  • Address technical questions and follow up on pending issues.

Continuous Development:

  • Invest in personal and professional growth, expanding your technical skills and product knowledge.

Requirements:

  • 2-4 years of experience in a Solutions Engineering or similar technical customer-facing role.

Technical Skills:

  • A strong understanding of our product suite, including front-end and back-end functionality.
  • The ability to troubleshoot technical product functional issues, sales processes, and propose solutions.

Communication & Collaboration:

  • Excellent written and verbal communication skills, explaining technical concepts clearly to diverse audiences.
  • A team-oriented mindset, working effectively with Sales, Customer Success, and other internal stakeholders.

Strategic Mindset:

  • The ability to align technical solutions with customer needs and business objectives.

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