Client Outreach Specialist

2 days ago

Quezon City, National Capital Region, Philippines beBeeCustomer Full time ₱800,000 - ₱1,500,000
About the Role

As a Client Outreach Specialist, you will serve as the primary point of contact between clients and our team of legal professionals.

You will handle high-volume calls, responding to client inquiries with clarity and providing guidance on next steps. Additionally, you will coordinate appointment scheduling with attorneys for consultations.

  • Deliver Exceptional Customer Experiences: Represent our organization with warmth and professionalism, making potential clients feel supported from the moment they engage with us.
  • Manage High-Volume Calls with Efficiency: Effectively manage a large volume of inbound calls, responding to client inquiries with clarity, providing guidance, and coordinating appointment scheduling.
  • Own the Client Journey: Collaborate with internal teams to ensure a seamless and tailored client experience from initial contact to resolution.
What We're Looking For
  • Proven customer-facing experience in a call center environment is required.
  • We seek candidates with exceptional English communication skills, both written and verbal.
  • This role is designed to be remote-friendly, requiring reliable technology and internet connectivity.

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