Professional Customer Service Ambassador

6 days ago

Sorsogon, Bicol, Philippines beBeeCustomerService Full time $4,000 - $5,200
Job Overview

We are currently seeking a professional Customer Service Ambassador to serve as the voice of our partner brands in the skilled trades. As a key member of our support team, you will be responsible for delivering exceptional customer experiences through inbound calls, emails, and chat support.

This is an exciting opportunity for a skilled communicator to make a meaningful impact on our customers' lives. If you have a passion for problem-solving and a commitment to excellence, we encourage you to apply for this challenging role.

  • Manage customer inquiries and concerns with clarity and confidence.

  • Coordinate service appointments accurately and efficiently while collaborating with dispatch teams.

  • Input customer details and service notes into CRM and scheduling platforms.

  • Provide clear information regarding services, pricing, and expectations.

  • Follow up on scheduled services and pending customer issues.

  • Identify when to escalate issues to supervisors or technical teams.

The ideal candidate will possess excellent communication skills, strong attention to detail, and the ability to multitask in a fast-paced environment.

Required Skills and Qualifications

To succeed in this role, you will need:

  • Exceptional communication and interpersonal skills.

  • Able to work effectively in a team environment.

  • Strong problem-solving and critical thinking skills.

  • Ability to multitask and prioritize tasks efficiently.

  • Proficient in CRM software and scheduling platforms.

What We Offer

We offer a competitive compensation package, including:

  • A comprehensive benefits program.

  • Opportunities for career growth and professional development.

  • A collaborative and dynamic work environment.

About Our Company

Our company values innovation, teamwork, and customer satisfaction. We strive to create a positive and inclusive work environment that supports the growth and well-being of our employees.

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