
Distinguished Customer Growth Specialist
2 days ago
Drive Customer Growth and Success
">We are seeking a seasoned CUSTOMER SUCCESS MANAGER to join our team. As a key member of our organization, you will be responsible for driving customer adoption and ensuring the highest level of satisfaction.
">Main Responsibilities:
">Develop Strong Relationships with Customers
">Proactively Drive Adoption Across Multiple Product Technology Stacks
">Manage Adoption Campaigns Through Regular Updates of Campaign Objectives in SFDC
">Ensure Customer Satisfaction by Facilitating QBRs, Executing on Mutual Success Plans, Addressing Technical Demands, and Engaging Appropriate Resources to Ensure Issues Are Handled and Escalated in a Timely Manner
">Mitigate Churn Risk and Protect Portfolio MRR Growth
">Maintain and Grow Monthly Recurring Revenue for Our Most Valued Customers
">
Requirements:
">3-7 Years of Direct and Verifiable Enterprise-Level Customer Success Experience
">Proven Track Record of Success
">Strong Analytical, Problem-Solving, and Dot-Connecting Skills
">
Benefits:
">We offer a comprehensive benefits package, including medical, dental, vision, disability, life insurance, and more. We also provide opportunities for professional development, employee recognition, and community involvement.
">About Us:
">We value collaboration, innovation, and customer-centricity. You'll have the opportunity to work with a diverse range of customers, develop your skills, and contribute to our continued success.
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