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Service Delivery Director

2 weeks ago

Cebu City, Central Visayas, Philippines Open Look Business Solutions Full time

We are seeking a results-driven Service Delivery Director to oversee the management of projects from initiation to completion, ensuring adherence to deadlines and quality standards.

Key Responsibilities
  • Project Management: Oversee the management of projects, ensuring timely delivery and meeting client expectations.
  • KPI Tracking: Track and report on key performance indicators (KPIs) and service level agreements (SLAs).
Requirements
  • Bachelor's degree in Business, Management, or a related field.
  • Minimum 5 years of experience in a leadership or managerial role.