IT Support Specialist

1 month ago


Quezon City, National Capital Region, Philippines TASQ Staffing Solutions Full time
Job Title: IT Support Specialist

Location: Eton Centris, QC (ONSITE)

About the Job

We are seeking a highly skilled IT Support Specialist to join our team at TASQ Staffing Solutions. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients.

Job Description

The successful candidate will have a strong background in Quality Assurance methodologies and experience working with customer service software and quality assurance monitoring tools. They will also possess excellent client/stakeholder management skills and be able to work effectively in a fast-paced environment.

Key Responsibilities:
  • Provide technical support to clients via phone, email, or chat
  • Analyze and resolve complex technical issues
  • Develop and maintain relationships with clients and stakeholders
  • Work collaboratively with cross-functional teams to achieve business objectives
Requirements:
  • Bachelor's Degree holder
  • 2-4 years' experience in ITSD Quality Assurance role in the BPO setting
  • Strong background with QA methodologies
  • Familiarity with customer service software and quality assurance monitoring tools
  • Excellent communication and interpersonal skills
What We Offer:
  • A competitive salary of $45,000 - $55,000 per year
  • A dynamic and supportive work environment
  • Opportunities for career growth and professional development
  • A comprehensive benefits package


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