Account Servicing Manager

22 hours ago


Iloilo City, Western Visayas, Philippines HR Network Inc. Full time
Job Title: Account Servicing Head

HR Network Inc. is seeking a highly skilled and experienced Account Servicing Head to join our team. The successful candidate will be responsible for managing client accounts and documents, ensuring efficient collection of payments for equity and in-house amortizations, and handling booking sales and loan takeouts.

Key Responsibilities:
  • Achieve high collection efficiency for equity and in-house amortizations.
  • Enhance the company's brand equity by delivering exceptional customer service to clients and third parties.
  • Ensure the account servicing cycle, from book sales to loan takeout, is completed within the standard period of 24-26 months.
  • Properly store and review documents submitted by buyers for loan applications.
  • Maintain a high level of quality in sales and client interactions through the effective implementation of policies and processes.
  • Ensure accounts for bank or Pag-IBIG takeout are processed within 2-3 months from the delivery of the account folder, considering other factors.
  • Monitor, safeguard, and control company assets under the department's responsibility.
  • Adhere to and promote the company's core values and culture.
  • Perform additional tasks as assigned from time to time.
Qualifications:
  • Bachelor's degree in Business Administration, Finance, Accounting, or any related studies.
  • With 4 years of experience in Accounts Servicing and Collections or After-sales.
  • With experience in Real Estate Industry.
  • Experience with loans processing and takeout procedures (bank and Pag-IBIG).
  • Knowledge of real estate market trends, loan processing, and compliance regulations.
  • Willing to work onsite in Mandurriao, Iloilo City.

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