Customer Service Representative

1 month ago


Iloilo City, Western Visayas, Philippines GECO Philippines Full time

Job Title: CSR - Telco Account

Job Summary:

We are seeking a highly skilled and experienced Customer Service Representative to join our team at GECO Philippines. As a CSR - Telco Account, you will be responsible for handling inbound customer service calls, processing inbound sales calls, and taking inbound or placing outbound collections calls. You will also be required to answer technical support inquiries via incoming calls, chat, or email, and demonstrate excellent customer service skills with the ability to take ownership in assisting, researching, and resolving customer issues.

Responsibilities:

* Handle inbound customer service calls and respond to customer inquiries in a professional and courteous manner
* Process inbound sales calls and take inbound or place outbound collections calls
* Answer technical support inquiries via incoming calls, chat, or email
* Demonstrate excellent customer service skills and take ownership in assisting, researching, and resolving customer issues
* Perform other duties as assigned

Requirements:

* Previous six months or more call centre or customer service experience is required
* Ability to develop rapport and demonstrate a caring attitude
* Excellent data entry and internet navigation skills
* Clear and distinct oral and written communication skills in English
* Must be detail-oriented
* Dynamic interpersonal and judgment skills
* Professional demeanour and dependable work ethic
* Ability to work in a fast-paced environment and multi-task
* With at least a High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required
* Amenable with shifting schedules if needed

What We Offer:

* Easy application process
* Bigger basic pay + skills premium pay

Note: NO Call Center experience needed, but BPO experience preferred



  • Iloilo City, Western Visayas, Philippines Neksjob Full time

    Job Title: Customer Service RepresentativeAt Neksjob, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team.Job Summary:We are looking for a talented individual to provide exceptional customer service and support to our clients. As a Customer Service Representative, you will be responsible for responding to...


  • Iloilo City, Western Visayas, Philippines Gratitude Philippines Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Gratitude Philippines. The successful candidate will be responsible for providing exceptional customer service to our clients in the banking and finance industry.Key Responsibilities:Provide timely and effective responses...


  • Iloilo City, Western Visayas, Philippines Talent Outsourcing Channel Solutions Full time

    Customer Service RepresentativeAt Talent Outsourcing Channel Solutions, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service through chat and email channels.Key Responsibilities:Respond to customer inquiries and requests via...


  • Iloilo City, Western Visayas, Philippines TASQ Staffing Solutions Inc. Full time

    JOB OPPORTUNITY: **Customer Service Representative** We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at TASQ Staffing Solutions Inc. **Responsibilities:** * Assist customers with their concerns through phone calls, chats, and/or emails * Address customer needs, adhere to company and...


  • Iloilo City, Western Visayas, Philippines Neksjob Full time

    Job Description for Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Neksjob.Main Responsibilities:Handle large volumes of customer calls in a professional and courteous manner.Provide accurate and timely responses to customer inquiries, ensuring customer satisfaction.Work...


  • Iloilo City, Western Visayas, Philippines Recruiter PH Full time

    Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Recruiter PH.Requirements:High School Graduate, Senior High School Graduate, College Graduate, or Undergraduate with at least 6 months BPO experienceExcellent communication skillsWillingness to work in IloiloWhat We Offer:A dynamic...


  • Iloilo City, Western Visayas, Philippines Neksjob Full time

    OverviewNeksjob is a dynamic organization seeking highly skilled Customer Service Representatives to join our team. As a key member of our customer-facing division, you will be responsible for providing top-notch support to our clients.


  • Iloilo City, Western Visayas, Philippines Neksjob Corporation Full time

    Role SummaryWe are looking for a skilled Customer Service Representative to join Neksjob Corporation.The ideal candidate will possess excellent communication skills and be able to handle large volumes of customer calls with ease.


  • Iloilo City, Western Visayas, Philippines Neksjob Full time

    Neksjob Call Center Agent Job DescriptionWe are seeking a skilled and dedicated Customer Service Representative to join our team at Neksjob. As a key member of our call center, you will be responsible for providing exceptional customer service and support to our clients.About the RoleAs a Customer Service Representative, you will be the primary point of...


  • Iloilo City, Western Visayas, Philippines Lexie Staffing And Business Consulting Full time

    At Lexie Staffing And Business Consulting, we are seeking a skilled Customer Service Representative to join our team. In this role, you will play a vital part in providing exceptional customer service and support to our clients.Job OverviewThis is a fantastic opportunity for individuals who are passionate about delivering top-notch customer experiences and...


  • Iloilo City, Western Visayas, Philippines Neksjob Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and dedicated professional to join our team as a Customer Service Representative. This role plays a crucial part in supporting our company's growth strategy within the starch derivatives business, handling both customer service and logistics operations in the Philippines.Key...


  • Iloilo City, Western Visayas, Philippines Classy & Comfortable Unique Homes, Inc. Full time

    Customer Service Representative ManagerAt Classy & Comfortable Unique Homes, Inc., we are seeking a highly skilled Customer Service Representative Manager to join our team. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to effectively manage customer interactions from initial inquiries to resolution.Key...


  • Iloilo City, Western Visayas, Philippines Neksjob Full time

    Neksjob is seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication and interpersonal skills, with the ability to provide top-notch customer service and support. Responsibilities: * Respond to customer inquiries and resolve issues in a timely and professional manner * Provide product...


  • Iloilo City, Western Visayas, Philippines Neksjob Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Neksjob. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate...


  • Iloilo City, Western Visayas, Philippines Neksjob Full time

    Job Summary:As a Customer Service Representative at Neksjob, you will be responsible for providing exceptional service to our customers through various communication channels. Your primary goal will be to resolve customer inquiries and issues in a timely and professional manner.Key Responsibilities: Respond to customer calls, emails, and chats in a courteous...


  • Iloilo City, Western Visayas, Philippines Neksjob Full time

    Job Title: CSR Agent About the Role: At Neksjob, we are seeking a highly skilled and customer-focused CSR Agent to join our team. As a CSR Agent, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction. Responsibilities: * Respond to incoming customer calls, emails, and chats...


  • Iloilo City, Western Visayas, Philippines Neksjob Corporation Full time

    Job Title: Customer Service Representative 35kWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Neksjob Corporation.Job Summary:As a Customer Service Representative, you will be responsible for handling large volumes of customer calls and providing exceptional support to ensure customer satisfaction.Key...


  • Iloilo City, Western Visayas, Philippines Neksjob Full time

    Neksjob is seeking a highly skilled CSR Agent to join our team. As a CSR Agent, you will be responsible for providing exceptional customer service to our clients. Your duties will include responding to incoming calls, answering questions and inquiries, troubleshooting problems, and providing information and handling complaints regarding our products or...


  • Iloilo City, Western Visayas, Philippines Neksjob Full time

    Job Title: CSR Agent Job Summary: We are seeking a highly skilled and experienced CSR Agent to join our team at Neksjob. As a CSR Agent, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise. Responsibilities: * Respond to incoming calls from customers and...


  • Iloilo City, Western Visayas, Philippines NeksJob Philippines Full time

    We are seeking a highly skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to handle customer inquiries and process orders efficiently.Key Responsibilities:Respond to customer inquiries in a timely and professional...