
Lead Verification Support Specialist
1 week ago
Job Summary:
This role involves providing exceptional support to clients by verifying their interest and forwarding qualified inquiries to the appropriate retailers.
The ideal candidate will possess excellent communication skills, be fluent in German and English, and have previous experience in customer service or marketing.
They will also need to be organized, detail-oriented, and able to maintain a positive attitude while working with sensitive information.
Additionally, the successful candidate will have hands-on experience communicating with leads and following up on them.
Key Responsibilities- Contacting submitted leads to confirm their interest
- Forwarding qualified inquiries to the appropriate retailer
- Updating and categorizing leads in the system
- Working securely with customers' sensitive information
- Fluent German and English (C1 written and spoken for both languages)
- Previous experience in Customer Service or Marketing
- Hands-on experience communicating with and following up on leads
- Attentive to details
- Strong administrative and organizational skills
- Positive and responsible attitude
- A fixed schedule of 5 days per week, from 4 PM - 12 AM CET
- The opportunity to work fully remotely
- An inclusive international environment
- Compensation in USD
- Paid intensive training and probation
- A focus on work-life balance
- A responsive management team interested in your growth and long-lasting cooperation
We are a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies worldwide.
We value our team members and strive to create a diverse and inclusive work environment.
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