
Operational Support Specialist
7 days ago
Job Summary
We are seeking a highly skilled and detail-oriented Operations Coordinator to join our team. This role is responsible for providing administrative support to the HR function, ensuring the smooth execution of people operations activities.
The ideal candidate will have a passion for human resources, excellent organizational skills, and a strong customer service orientation.
Key Responsibilities- Employee Experience:
- Work with the people team to deliver an empathic and customer service-focused experience for all employees.
- Provide support to employee questions and inquiries, delivering high-level customer service.
- HR Administration:
- Assist with the full employee lifecycle, including pre-boarding, onboarding, offboarding, leave administration, and maintaining personnel records.
- Coordinate HR-related documentation, such as employment contracts, offer letters, change letters, and HR-related correspondence.
- Systems, Automation & Reporting:
- Ensure rigorous quality assurance processes are implemented and followed for all data entry tasks.
- Develop automation of HR processes to eliminate manual repetitive tasks.
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- 3-5 years of experience in HR administration or a similar role.
- Knowledge of Australian employment laws and regulations.
- Strong attention to detail and excellent organisational skills.
- Proficiency in Google Suite and HRIS software; experience with Rippling or similar HRIS platforms is preferred.
We prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity.
We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within our organization.
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