Insurance Support Specialist
7 days ago
The role of the Insurance Support Specialist is pivotal to ensuring seamless day-to-day operations, efficient processing of insurance policies and renewals, and delivering high-quality client service.
- The specialist will provide administrative and client service support to the broking team.
- They will assist in preparing and issuing quotations, renewals, certificates of currency, endorsements, and other policy documentation.
This position requires a minimum 1-2 years' experience in an insurance support or administrative role, strong attention to detail, excellent written and verbal communication skills, and proficiency in Microsoft Office (Outlook, Word, Excel).
Key Qualifications:- Customer-focused mindset with a proactive and responsive attitude.
- Able to work effectively within a team and communicate with both colleagues and clients.
- Willingness to learn and adapt to a fast-paced environment.
- A high level of integrity and confidentiality.
- Strong problem-solving abilities and initiative.
About This Role:
- Support Account Managers in servicing SME commercial clients and domestic insurance clients.
- Liaise with insurers to obtain terms, endorsements, and policy updates.
- Accurately enter and update client and policy information in the broking management system/CRM.
What We Offer:
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
How to Succeed:
- Develop strong relationships with clients and colleagues.
- Continuously improve processes and services.
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