Customer Development Specialist

6 days ago


Mandaluyong City, National Capital Region, Philippines Unilab, Inc. Full time

We are seeking a skilled Customer Development Specialist to join our team. As a key member of our organization, you will play a vital role in establishing and maintaining long-term partnerships with assigned house accounts.

The ideal candidate will have a deep understanding of the Business Unit's strategic priorities and be able to translate these into best-in-class execution applicable to the area/channel. You will establish, maintain, and grow long-term partnerships with assigned house accounts by continuously seeking opportunities and corresponding solutions aligned with the business objectives of all stakeholders to address shopper needs.

In this role, you will manage the portfolio or product assortment of assigned accounts in your area or channel, based on the profile of the trade account's shoppers. You will also implement, monitor, and evaluate all brand initiatives for proper analysis and feedback.

As a seasoned professional, you will align with BU Trade Marketing Group on program effectiveness and recommend possible improvements. Additionally, you will lead the monthly Third Party Agency meetings to ensure that all head office and local merchandising and promotions initiatives adhere with the standards of the BU Trade Marketing Group.

Your responsibilities will also include providing regular competitive activities and other relevant information to the channel and trade marketing team. Furthermore, you will conduct sales and channel analysis to better understand the categories, the customer, and the market.

You will work closely with internal support teams such as sales admin, finance and credit teams, and BU Trade Marketing Group to ensure regular monitoring and reconciliation of account receivables and CMs.



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