Technical Support Operations Manager

Technical Support Leadership RoleThe primary focus of this position is leading a team of Technical Support Representatives as they assist in ensuring the successful support of users and continuous improvement of team capabilities.Manage time effectively to ensure leadership duties are carried out while maintaining a reasonable volume of case work.Lead by...

Job OverviewWe are seeking an experienced Tech Operations Specialist to take full ownership of high-level monitoring and lead the management of escalations and incidents. This role requires a strong technical background, excellent problem-solving skills, and the ability to work collaboratively with cross-functional teams.About the RoleTake full ownership of...

Job SummaryThe IT Senior Support Team Lead is responsible for overseeing the daily operations of a team of senior support professionals, ensuring timely and effective resolution of complex technical issues. This role involves managing and mentoring support staff, coordinating ticketing and helpdesk activities, ensuring high productivity and excellent...

Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usWe're looking for a driven and experienced Program/Project Manager to join our team and lead initiatives...

Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us We're looking for a driven and experienced Program/Project Manager to join our team and lead...

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.The Manager, Technical Support role is responsible for providing...

Job Title: IT Helpdesk Team LeaderAs a highly skilled and experienced team leader, we are seeking an exceptional professional to join our IT Helpdesk Team.This role involves managing a team of helpdesk specialists who provide technical support to internal and external customers. The successful candidate will have excellent leadership skills, strong...

Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usThis job posting is part of our proactive talent pipelining efforts for future openings. While there may...

Summary: The Service Desk Agent / Technical Support Agent is the first point of contact for customers and employees seeking technical assistance. This role involves providing support for IT-related issues, troubleshooting problems, and ensuring that all service requests are resolved efficiently and effectively. The Service Desk Agent will work closely with...

Job OverviewMain Responsibilities:Lead Technical Team Activities: Oversee technical team operations, optimize automation systems, and ensure exceptional client service delivery while freeing up executive leadership for strategic decision-making.Balance Workload: Efficiently manage technical team workload between incident response and project delivery to meet...