Client Solutions Liaison

2 days ago

Angeles City, Central Luzon, Philippines beBeeCustomerSuccess Full time ₱700,000 - ₱1,000,000

Job Title: Client Services Manager

About the Role:

This is a key leadership position that will lead our client services efforts, focusing on relationship management and ensuring seamless delivery of services to clients. The ideal candidate will have experience in customer-facing roles, with strong communication and project management skills.

Key Responsibilities:
  • Serve as the primary point of contact for all client interactions, meetings, and escalations.
  • Build long-term relationships with key stakeholders through regular engagement and proactive support.
  • Participate in client planning and strategy sessions to ensure alignment with operational objectives.
What We're Looking For:
  • Minimum 3 years of experience in customer success, implementation, or account management.
  • Proven track record of managing high-touch clients and acting as an embedded resource within client teams.
  • Strong technical acumen to support first-line troubleshooting and coordinate issue resolution.
  • Excellent interpersonal, verbal, and written communication skills.
  • Bachelor's degree or equivalent in business, IT, communications, or related field.
Preferred Qualifications:
  • Experience working with government entities or regulated environments.
  • Ability to work independently and represent the brand with professionalism and credibility.
  • Familiarity with customer success metrics and usage tracking tools.
Benefits:
  • Competitive compensation package
  • Adherence to government-mandated benefits
  • Retirement Savings Program with Company Matching
  • Life Insurance
  • Paid time off and birthday leave
  • Bonus and incentive plans
Company Perks:

Opportunities for skills training and personal development

Employee Referral Program

A fun and dynamic work environment

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