
Administrative Coordinator
2 days ago
We are seeking a highly organized and detail-oriented Business Operations Associate to join our team.
Job Description:The ideal candidate will be responsible for delivering exceptional customer experiences, staying organized, and being involved in various aspects of our growing business. This includes acting as the primary contact for online customers, addressing inquiries, resolving complaints, and processing orders promptly.
- Customer Service: Provide timely responses to customer inquiries, resolve issues efficiently, and maintain a high level of customer satisfaction.
- Inventory Management: Monitor inventory levels, ensure accurate stock counts, and coordinate timely product restocking.
- Order Processing: Oversee the order fulfillment process, including picking, packing, and shipping orders to ensure timely delivery.
- Product Listings: Create, edit, and maintain accurate product listings on our e-commerce platform.
- Data Entry: Maintain accurate records of sales, inventory, and customer interactions in our database.
- Strong communication skills with a customer-centric approach.
- Experience in monitoring and managing inventory levels, ensuring accurate stock counts, and coordinating timely product restocking.
- Proven ability to oversee the entire order fulfillment process, including picking, packing, and shipping orders to ensure timely delivery.
- Strong understanding of e-commerce platforms, particularly in creating, editing, and maintaining accurate product listings.
- Proficiency in maintaining accurate records of sales, inventory, and customer interactions in databases.
- Work From Home setup
- PTO
- Paid holidays
- HMO
As a valued member of our team, you will have the opportunity to grow professionally, develop new skills, and contribute to the success of our organization.
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