
Technical Support Specialist for Mechanical Engineering
1 week ago
We are seeking a skilled professional to collaborate with our esteemed mechanical and thermal engineering teams.
Key Responsibilities- Provide technical support for development tools used by internal customers in Mechanical and Thermal engineering groups
- Assist in troubleshooting IT incidents affecting engineering development
- Collaborate with core IT teams on infrastructure improvement projects
- Monitor key systems and services, perform performance benchmarking
- Develop and maintain technical support documentation
- At least 3 years of experience in related fields with a bachelor's degree in Mechanical Design or similar
- Proficiency in Product Data Management (PDM) and Computer Aided Engineering (CAE)
- Strong customer service skills with previous Help Desk experience
- Experience with Autodesk Inventor and Autodesk Vault
- Proficiency in Product Life Management (PLM) system
This is a full-time position. The selected candidate must be available to work flexible hours, including weekends on rotations.
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