Technical Support Specialist
1 week ago
The primary objective of this Technical Support role is to provide expert technical assistance to customers through various communication channels.
This position requires strong interpersonal skills, both verbal and written, as well as excellent problem-solving abilities.
To excel in this position, the representative must be able to synthesize internal and external feedback into actionable items and collaborate effectively with cross-functional teams to resolve customer issues.
Key Responsibilities:
- Provide first-level technical support to customers regarding hardware, software applications, and operating systems.
- Manage daily workload through an incident tracking system and record problem resolutions in a knowledge management system.
- Collaborate with field and divisional groups, create process documentation, and participate in continuous improvement initiatives.
Requirements:
- Bachelor's degree in Mechanical Engineering, Electronics & Communications Engineering, Mechatronics or other related fields.
- Minimum 1 year of technical experience.
- Previous experience in a customer-service role is beneficial.
- Knowledge of hardware systems.
- Proficiency in MS Office (Word, Excel).
- Strong organizational and critical thinking skills.
-
Lapu-Lapu City, Central Visayas, Philippines beBeeInfrastructure Full time $60,000 - $80,000Job Title:">IT Infrastructure Support Specialist">Overview:">This role involves providing technical support and assistance to internal customers, triaging and troubleshooting IT incidents, collaborating with various core IT teams on infrastructure improvement projects, and maintaining technical support documentation.">Key Responsibilities:">
-
Technical Support Representative
1 week ago
Lapu-Lapu City, Central Visayas, Philippines BTCPower Cebu Inc. Full time $40,000 - $60,000 per yearJoin Our Team as a Technical Support RepresentativeAre you passionate about solving technical challenges and providing outstanding customer support? Do you thrive in a dynamic, fast-paced environment where collaboration and innovation drive success?If so, we're looking for you to join our team at MEPZ1, Lapulapu City as a Technical Support RepresentativeWhy...
-
Lapu-Lapu City, Central Visayas, Philippines beBeeTechnical Full time ₱25,000 - ₱50,000Technical Support RepresentativeThis role involves providing first-level technical assistance to customers, catering inquiries related to hardware, software applications and operating systems. The incumbent will be responsible for managing the daily workload through an incident tracking system and recording problem resolution into a knowledge management...
-
Lapu-Lapu City, Central Visayas, Philippines beBeeMechanical Full time ₱2,500,000 - ₱3,500,000Job Opportunity OverviewWe are seeking a skilled professional to collaborate with our esteemed mechanical and thermal engineering teams.Key ResponsibilitiesProvide technical support for development tools used by internal customers in Mechanical and Thermal engineering groupsAssist in troubleshooting IT incidents affecting engineering developmentCollaborate...
-
High-Tech Technical Support Specialist
2 weeks ago
Lapu-Lapu City, Central Visayas, Philippines beBeeMechanical Full time ₱900,000 - ₱1,200,000Job OverviewThis full-time role involves working closely with mechanical engineers and managers as an enabler of future Mechanical engineering technologies.The ideal candidate in this role will be a critical technical support resource responsible for:Assisting internal customers with development tools used in both Mechanical and Thermal engineering...
-
Lapu-Lapu City, Central Visayas, Philippines Universal Robots Full time $104,000 - $130,878 per yearOur PurposeTERADYNE, where experience meets innovation and drives excellence in every connection. We are fueled by creativity and diversity of thought, and in our workforce. Our employees are supported to innovate and learn something new every day.We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and...
-
Electrician
1 week ago
Lapu-Lapu City, Central Visayas, Philippines IFOOD SPECIALIST CORPORATION Full time ₱600,000 - ₱1,200,000 per yearQUALIFICATIONS :Strong knowledge of electrical systems, codes, and standards related to commercial projects.With NCII Certificate of Electrical and Maintenance or Building and Wiring InstallationExcellent analytical, organizational, and communication skills.Ability to read and interpret blueprints and technical drawings.Strong attention to detail and ability...
-
IT Support Specialist/Officer
6 days ago
Lapu-Lapu City, Central Visayas, Philippines Enrison Land, Inc. (BE Hotels & Resorts) Full time $70,000 - $120,000 per yearIT SUPPORT Specialist/ Officer for BE Resort Mactan (Punta Engaño, Mactan, Cebu)Duties and Responsibilities:Responsible for maintaining the integrity and performance of both hardware and software used by the company, including networks and serversEnsure that workstations are successfully connected to networks and be able to access business data at all...
-
Lapu-Lapu City, Central Visayas, Philippines Universal Robots Full time $104,000 - $130,878 per yearOur PurposeTERADYNE, where experience meets innovation and drives excellence in every connection. We are fueled by creativity and diversity of thought, and in our workforce. Our employees are supported to innovate and learn something new every day.We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and...
-
Lapu-Lapu City, Central Visayas, Philippines Universal Robots Full time $104,000 - $130,878 per yearOur PurposeTERADYNE, where experience meets innovation and drives excellence in every connection. We are fueled by creativity and diversity of thought, and in our workforce. Our employees are supported to innovate and learn something new every day.We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and...
