High-Tech Technical Support Specialist

2 days ago

LapuLapu City, Central Visayas, Philippines beBeeMechanical Full time ₱900,000 - ₱1,200,000
Job Overview

This full-time role involves working closely with mechanical engineers and managers as an enabler of future Mechanical engineering technologies.

The ideal candidate in this role will be a critical technical support resource responsible for:

  • Assisting internal customers with development tools used in both Mechanical and Thermal engineering groups
  • Triaging and troubleshooting IT incidents affecting engineering development
  • Collaborating with various core IT teams on infrastructure improvement projects
  • Performance benchmarking, monitoring key systems and services
  • Creating and maintaining technical support documentation
About You
  • Must be able to work during weekends on rotations and flexible hours
  • 5+ years of related experience with a bachelor's degree related to Mechanical Design with SOLIDWORKS or like.
  • Strong Product Data Management (PDM) experience (SOLIDWORKS PDM Professional preferred)
  • Strong Computer Aided Engineering (CAE) experience (SOLIDWORKS Simulation / Flow Simulation preferred)
  • Working knowledge of Windows administration.
  • Strong customer service skills with previous Help Desk experience
Nice To Have Skills
  • Experience with Autodesk Inventor and Autodesk Vault
  • Experience with CREO and Pro/INTRALINK
  • Experience with ANSYS Mechanical
  • Proficiency in Product Life Management (PLM) system (e.g. Teamcenter)
  • Familiarity with programming (e.g. Visual Basic)

We are only considering candidates local to position location and are unable to provide relocation for this position. This position is not eligible for visa sponsorship.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Position Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Information Technology
  • Industries: Semiconductor Manufacturing

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