
Global Project Operations Manager
17 hours ago
This high-level project management position oversees large-scale, cross-border projects that drive business transformation and operational excellence globally.
The Project Director will lead cross-cultural teams, oversee end-to-end project lifecycles, and ensure alignment with strategic objectives.
This role partners with senior stakeholders, manages risks, and ensures successful delivery within scope, budget, and timelines while fostering collaboration across global business units.
Main Responsibilities:- Project Leadership & Execution
- Manage the execution of complex, multi-country projects to ensure timely and cost-effective delivery.
- Develop comprehensive project plans, resource allocations, and budgets to achieve project goals.
- Drive execution excellence by ensuring adherence to project management frameworks, tools, and methodologies.
- Stakeholder Management
- Act as a primary point of contact for global stakeholders, including executives, regional leaders, and external partners.
- Foster open communication and facilitate regular governance meetings to ensure transparency and engagement.
- Manage change requests, scope adjustments, and ensure alignment with evolving business priorities.
- Risk & Issue Management
- Proactively identify risks, issues, and dependencies to implement mitigation and contingency plans.
- Ensure compliance with global regulatory requirements, organizational standards, and industry best practices.
- Team & Collaboration
- Lead and mentor cross-functional, multicultural project teams across geographies.
- Foster a culture of accountability, collaboration, and innovation within project teams.
- Provide coaching and guidance to junior project managers or coordinators.
- Continuous Improvement
- Identify opportunities to enhance project management processes, tools, and governance models.
- Contribute to building global PMO best practices and knowledge sharing across the organization.
Education & Experience
- Bachelor's degree in Business, Management, IT, Engineering, or related field (Master's degree preferred).
- A minimum of 10 years of progressive project management experience, including at least 5 years in a global or regional leadership capacity.
- Proven track record in delivering large-scale, complex, and multi-country projects.
- Experience in industries such as Finance, BPO, IT, Healthcare is a plus.
- Certifications are preferred but not required.
- PMP, PRINCE2, or PgMP certification is advantageous.
- Agile/Scrum Master certification is an advantage.
- Strong leadership and team management across diverse cultural environments.
- Excellent stakeholder management and communication skills, particularly executive-level reporting.
- Advanced proficiency in project management tools such as MS Project, Smartsheet, Jira, Asana, etc.
- Strong analytical, problem-solving, and decision-making skills.
- Ability to balance strategic vision with operational execution.
- On-time, on-budget project delivery success rate.
- Stakeholder satisfaction and engagement scores.
- Achievement of project outcomes tied to strategic business objectives.
- Risk and issue resolution effectiveness.
- Team engagement and collaboration across geographies.
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