HR Program Director

7 days ago


Taguig, National Capital Region, Philippines Asurion Full time

Company Overview

We are Asurion, a global leader in technology and innovation, empowering customers to live their best lives. Our mission is to deliver exceptional customer experiences and drive business growth through strategic initiatives.

Job Responsibilities

This role involves leading HR projects, driving process improvements, and supporting global business objectives. The ideal candidate will have experience in project management, process improvement, and/or HR consulting.

  • Define project scope, schedule, requirements, risks, and dependencies, proactively addressing challenges to ensure successful execution.
  • Develop and execute change management strategies, ensuring clear communication and successful adoption.
  • Drive project timelines and risk management, ensuring milestones are met and proactively addressing potential roadblocks.
  • Monitor project performance by conducting post-project reviews, integrating lessons learned, and continuously improving processes.
  • Engage and update stakeholders at all levels, managing expectations, fostering strong relationships, and ensuring alignment.
  • Collaborate across global teams, adjusting work schedules as needed to accommodate different time zones.
  • Implement process improvements to enhance HR efficiency, delivering user-friendly and innovative solutions.
  • Manage project resources, ensuring teams remain engaged, informed, and motivated.
  • Cultivate a deep understanding of cultural and regional differences that may impact project execution, tailoring approaches accordingly.

Key Skills and Experience

To excel in this role, you will possess:

  • Proven project management expertise, including experience in leading cross-functional and global initiatives.
  • Exceptional communication and interpersonal skills, with the ability to convey complex ideas clearly and effectively.
  • Strong analytical, problem-solving, and decision-making abilities, with a keen eye for detail.
  • Proficiency in project management tools and methodologies, with the ability to manage multiple initiatives simultaneously.
  • A self-motivated, adaptable, and resilient approach to navigating complex environments.
  • Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
  • Flexibility to work across different time zones as needed.

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