Training Program Director
5 days ago
Elevate customer experiences for people around the world as a Training Director at Everise
This role involves managing training delivery for the Philippines region, including training up to 5,000 new hires. You will direct the planning, design, and implementation of training programs and effectiveness, new trainer onboarding, continuing education, policies and procedures in partnership with internal and external stakeholders.
Responsibilities Include:- Administration of employee training, including evaluating training needs, evaluating and revising current course materials, and analyzing course feedback
- Manage the development of the team with individual coaching weekly, including mentoring, coaching, review/looking forward to planning, personal/professional development, and removing obstacles
- Administration of managerial tasks, including payroll approval, dashboards, client & executive leadership needs analysis, and program reporting
- Validate and inspect trainer readiness and real-time in-class observations, as well as effective use of Standard Operating Procedures; observations and coaching must account for 10% of weekly time
A Bachelor's or Associate's degree is preferred, along with previous Director experience and 2+ years managing a global training team. You will lead fast-paced result-oriented new hire classes in a virtual or brick & mortar environment and ensure minimum of 85% graduation rates for all Trainers.
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Training Director
5 days ago
Taguig, National Capital Region, Philippines Everise Full timeEverise Taguig, National Capital Region, PhilippinesCompany Overview:Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and...
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Training Director Manager
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Taguig, National Capital Region, Philippines Everise Full timeJob SummaryWe are seeking a highly skilled Training Director to lead our training efforts in the Philippines region. This individual will be responsible for managing the delivery of training programs, overseeing the daily activities of the training team, and providing strategic leadership to ensure the success of our clients.
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Training Director
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Taguig, National Capital Region, Philippines Everise Full timeCompany Overview:Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the...
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Global Training Operations Lead
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