Global Service Operations Manager
3 days ago
American Express is a global leader in the financial services industry, dedicated to delivering world-class customer experiences. Our company values are built on a commitment to excellence, integrity, and respect for our customers, colleagues, and partners.
Job DescriptionWe are seeking an experienced Operations Director to lead our US Customer Engagement Network team. As a key member of our Global Service Network, you will be responsible for overseeing operations teams, providing leadership guidance, and ensuring surprise-free delivery of business targets and goals.
The ideal candidate will have 3-5 years' management experience leading large teams and a strong track record of driving revenue growth while maintaining high levels of employee satisfaction and retention. You will be a strategic thinker with excellent analytical, project management, and problem-solving skills, as well as the ability to communicate effectively with all levels of leadership within the organization.
As a member of our team, you will have the opportunity to make a significant impact on our business and contribute to our mission of being the world's most respected service brand. If you are a motivated and results-driven professional with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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Global Operations Specialist
1 week ago
Taguig, National Capital Region, Philippines Principal Global Services Full timeJob OverviewAs a Team Lead at Principal Global Services, you will play a critical role in driving business growth and delivering exceptional results.About the TeamYou will be part of a high-performing team that is passionate about delivering outstanding service to our clients.Our team members are collaborative, innovative, and committed to...
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Global Healthcare Operations Director
6 days ago
Taguig, National Capital Region, Philippines Carelon Global Solutions Philippines Full timeAbout the Role:Carelon Global Solutions Philippines is seeking a talented Global Healthcare Operations Director to lead our team's operations activities. As a Global Healthcare Operations Director, you will be responsible for overseeing the execution of operations activities and ensuring that each team member meets their objectives.Key...
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Global IT Operations Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Arch Global Services (Philippines) Inc. Full timeAbout UsArch Global Services (Philippines) Inc. is a leading provider of IT services and solutions. We are committed to supporting the goals of Arch divisions through exceptional service delivery. Our company prides itself on maintaining flexibility and responsiveness to adapt to business unit and industry demands while focusing on sound project...
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Global Process Manager
6 days ago
Taguig, National Capital Region, Philippines Carelon Global Solutions Philippines Full timeJob DescriptionWe are seeking a highly skilled and experienced Team Leader to join our team at Carelon Global Solutions Philippines. As a Team Leader, you will be responsible for leading a team of customer service representatives and ensuring that they meet their goals and targets.Responsibilities:Lead by Example: Demonstrate strong leadership skills and set...
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Global HR Operations Manager
1 day ago
Taguig, National Capital Region, Philippines Coca-Cola HBC Full timeAbout the Role:Coca-Cola HBC seeks a highly skilled and experienced Global HR Operations Manager to lead the HR Employee Care Team, providing support to all active and former employees in AMA and Europe. As a key member of our HR team, you will be responsible for implementing World-Class Customer Service Standards to meet organizational objectives while...
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Global Brand Ambassador
1 week ago
Taguig, National Capital Region, Philippines Sutherland Global Full timeAbout Sutherland Global:We're a digital transformation company driven by a passion for delivering exceptional experiences. With a rich history spanning 36 years, we've established ourselves as trusted partners in helping clients care for their customers. Our focus on human–machine collaboration enables us to enhance what people can do.Sutherland Global's...
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Welsend Global Services Representative
1 week ago
Taguig, National Capital Region, Philippines Welsend Global Services Full timeWe seek an experienced and results-driven Technical Support Representative to join our team at Welsend Global Services. As a key member of our customer service team, you will be responsible for handling customer inquiries, resolving issues, and driving customer satisfaction.Key Accountabilities:Manage and resolve customer complaints and issues in a...
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Operations Manager
1 week ago
Taguig, National Capital Region, Philippines Principal Global Services Full timeJob DescriptionWe are seeking an experienced Team Lead to join our team at Principal Global Services.About the RoleThis is a leadership position responsible for managing small to medium-sized operations with single or multiple units. The ideal candidate will work independently on moderately complex issues and projects, manage ongoing processing efforts, and...
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Global Business Solutions Coordinator
3 days ago
Taguig, National Capital Region, Philippines Sutherland Global Full timeAbout Sutherland GlobalSutherland Global is a leading provider of business process outsourcing services, offering a range of solutions designed to help organizations streamline their operations and improve efficiency.We are committed to providing our customers with exceptional service and support, and we are seeking a talented individual to join our team as...
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Global Operations Director
1 week ago
Taguig, National Capital Region, Philippines Leighton Asia Full timeAt Leighton Asia, we are seeking a highly skilled and experienced Global Operations Director to lead our Shared Services team. This key role is responsible for ensuring the provision of operational support and administrative services to various company functions.Job PurposeThe Global Operations Director will play a critical role in assisting these functions...
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Account Manager for Global Campaigns
2 days ago
Taguig, National Capital Region, Philippines WHR Global Consulting Full timeWe are looking for a highly motivated and experienced Account Manager for Global Campaigns to join our team at WHR Global Consulting. As an Account Manager, you will play a crucial role in developing and executing global campaigns that drive business growth and deliver measurable results.Key Responsibilities:Campaign Planning and Execution: Work closely with...
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Global Business Operations Coordinator
1 week ago
Taguig, National Capital Region, Philippines Tenet Global Business Center, Inc. Full timeJob DescriptionTenet Global Business Center, Inc. seeks a Global Business Operations Coordinator to drive the on-boarding process of several functional processes from the US to the Philippines.The successful candidate will leverage their experience in project management to optimize workflows and engage stakeholders effectively.This role demands strategic...
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Global Center Management Executive
2 weeks ago
Taguig, National Capital Region, Philippines Tenet Global Business Center, Inc. Full timeAbout Us:Tenet Global Business Center, Inc. is a leading provider of healthcare services, dedicated to delivering high-quality care to our patients. We are seeking a seasoned leader to join our team as a Senior Director of Operations, responsible for overseeing the management of the Regional Centers for Patient Services.Key Responsibilities:Develop and...
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Global Marketing Operations Manager
11 hours ago
Taguig, National Capital Region, Philippines N-able Full timeN-able seeks a seasoned professional to oversee the operations of our marketing projects. As a Global Marketing Operations Manager, you will play a pivotal role in ensuring the timely delivery of marketing assets and managing content production timelines. Your expertise in project management will be instrumental in driving successful outcomes and aligning...
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Global Import Manager
1 day ago
Taguig, National Capital Region, Philippines WHR Global Consulting Full timeJob OverviewThe Global Import Manager is a strategic role that oversees the importation functions of WHR Global Consulting. This includes ensuring efficient and compliant import of goods and services, optimizing purchasing strategies, managing supplier relationships, and adhering to quality and delivery standards.Main ResponsibilitiesPurchasing Strategy...
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Head of Global HR Services
6 days ago
Taguig, National Capital Region, Philippines Citi Full timeAbout the RoleCiti is seeking an experienced leader to join its HR team as a Senior Vice President of HR Delivery. The successful candidate will be responsible for leading a global team of HR Delivery & Operations Support Partners, providing world-class HR services in support of Citi's employees and HR professionals.The ideal candidate will have a strong...
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Global HR Operations Manager
7 days ago
Taguig, National Capital Region, Philippines WTW Full timeJob Overview">We are seeking a highly skilled and experienced Global HR Services Team Lead to join our team at WTW.The ideal candidate will have a proven track record of managing day-to-day HR operations, ensuring adherence to service level standards and metrics.This role offers the opportunity to work in a dynamic and fast-paced environment, collaborating...
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Global Payroll Operations Manager
6 days ago
Taguig, National Capital Region, Philippines Manpower Core Group Inc. Full timeJob Description:As a key member of our team, you will be responsible for delivering high-quality Global Payroll services across 17 countries. Your expertise in payroll service delivery and leadership will be instrumental in managing a team of 150 resources who process approximately 75,000 pay slips monthly.Key Responsibilities:Oversee Global Payroll delivery...
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Global Financial Operations Manager
6 days ago
Taguig, National Capital Region, Philippines Continental Full timeJob DescriptionThe Global Financial Operations Manager will oversee the creation, definition, evaluation, and alignment of global finance concepts and integrated solutions to ensure transparency, reliability, compliance, and comparability of financials for best business decisions.You will also provide expert support and guidance to location users on finance...
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Global HR Services Manager
5 days ago
Taguig, National Capital Region, Philippines Willis Towers Watson Full timeJob DescriptionThe role of the Global HR Services Team Lead is to oversee the day-to-day operations of the GHRS function, ensuring adherence to service level standards and metrics. This involves administering Service Central resolutions based on assigned access and other HR systems-related support.The team lead will also be responsible for maintaining...