Help Desk Professional

Job Title: Help Desk SpecialistWe are seeking an experienced and skilled help desk specialist to join our team. The ideal candidate will have a strong background in customer solutions, preferably in tech or healthcare.About the Role:Act as the first point of contact for customer queries via chat, email, and phoneResolve support tickets from initiation to...

Job DescriptionWe are looking for a skilled professional to join our team as a Help Desk Specialist. The successful candidate will be responsible for providing technical support to clients, troubleshooting issues, and resolving problems in a timely and efficient manner.The ideal candidate should have excellent communication skills, be able to work...

We are seeking a dynamic and experienced Trainer to join our Human Resources Shared Services Help Desk team. This role will focus on developing, delivering, and maintaining training programs designed to enhance the performance and effectiveness of the HR Help Desk team. The ideal candidate will possess a blend of instructional design expertise and HR service...

Service Desk / Help Desk Engineer(Full On-Site, Night Shift – Taguig, BGC)Department: Service DeliveryReports to: Technical Team LeadWork Setup: 100% Onsite, PhilPlans Corporate Center – Taguig, BGCShift: Night Shift (Eastern Time)What You'll DoProvide IT support to global users, mainly in the USTroubleshoot issues with Active Directory, Office 365, VPN,...

IT Service Desk / Help Desk Specialist(Full On-Site, Night Shift – Taguig, BGC)Department:Service DeliveryReports to:Technical Team LeadWork Setup:100% Onsite, PhilPlans Corporate Center – Taguig, BGCShift:Night Shift (Eastern Time)What You'll DoProvide IT support to global users, mainly in the USTroubleshoot issues with Active Directory, Office 365,...

Technical Support Specialist Job DescriptionKey Responsibilities:Provide technical support for PCs, Windows operating systems, and Apple mobile devices.Diagnose and resolve hardware, software, and fundamental network issues remotely.Document and manage support requests through the IT service management platform.Maintain clear and effective communication with...

Customer Support RepresentativeWe are seeking a highly skilled customer support representative to join our team.This is an excellent opportunity for someone who is passionate about delivering exceptional customer experiences and has a proven track record of resolving complex issues in a timely and professional manner.The ideal candidate will be able to work...

Technical Support Specialist IWe are seeking a motivated and customer-focused Technical Support Specialist I to join our Helpdesk team.Key Responsibilities:Initial Troubleshooting: Provide initial troubleshooting for hardware, software, and network issues for Mac and Windows users.User Assistance: Assist users with basic issues related to Google Workspace,...

Customer Service RepresentativeThis role involves providing front desk support with a warm, professional presence via telephone.ResponsibilitiesAnswer incoming front desk phone calls promptly and professionallyIdentify caller needs and route them to the appropriate department or team memberProvide general information about services and processes when...

We are seeking an IT Service Desk professional to play a key role in our cybersecurity operations.Job SummaryThis is an exciting opportunity for someone with a passion for IT service management and cybersecurity to join our team as an IT Service Desk Specialist.We are looking for a highly motivated individual who can provide responsive and professional first...