
Business Development Manager
1 week ago
We are seeking a highly skilled professional to lead customer success and growth initiatives.
The ideal candidate will have a strong track record of success in account management, with a focus on business development and customer retention.
This is a 100% remote position that offers a unique opportunity to shape the future of business communication.
We value innovative spirit and seek individuals ready to bring their unique vision and expertise to our team.
- Cultivate a deep understanding of our products and technology.
- Leverage proprietary software tools to maintain customer relationships.
- Gaining customer trust and acting as a primary point of contact.
- Implementing strategic initiatives to identify opportunities for product cross-selling.
- Managing proprietary software tools to ensure metrics are achieved.
You will be responsible for cultivating a broad understanding of our products, technology, and support methodology.
You will leverage powerful proprietary software tools to maintain regular communication with customers, keep ahead of their technology initiatives, and position us to grow our partnership with our primarily mid-market and enterprise customer base.
You will gain the trust of your assigned customers, be a trusted point of contact for questions and action items, and act quickly and communicate effectively when a customer has a positive experience with us across their life cycle.
Required Skills and Qualifications- A 4-year college degree or equivalent experience.
- Quantifiable track record of success in customer account management.
- 3-5+ years of experience selling cloud communications, SD-WAN, security, network, and internet services.
- Strong Excel, MS Office, and computer software skills.
- A positive, likeable, calm, and persuasive personality.
- Self-motivated drive with zero outgoing call reluctance.
- Ability to meet deadlines and maintain composure under pressure.
- Charismatic personality to quickly gain customer trust.
- Proven ability to learn new skills and software tools quickly.
- Room to grow at a high-growth company.
- An environment that celebrates ideas and innovation.
- Your work will have a tangible impact.
- Flexible time off.
- Fun events at cool locations.
- Employee referral bonuses.
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