Ecommerce Operations Manager

2 days ago


Taguig, National Capital Region, Philippines beBeeOperations Full time ₱5,000,000 - ₱7,000,000

A dynamic virtual assistant is sought after to lead operations across customer service, fulfillment, marketing, and product management.

Key Responsibilities:
  • Strategic Operations Management: Streamline operations across customer service, fulfillment, marketing, and product management.
  • E-commerce Expertise: Leverage deep knowledge of e-commerce software. Troubleshoot technical issues within Shopify, Etsy, and associated apps.
  • Data Analysis: Collect and clean operational data to identify trends and patterns. Generate insightful reports for strategic planning.
  • Customer Experience: Deliver outstanding customer service using platforms like Gorgias. Understand customer grievances and solve issues with a problem-solving mindset.
  • Marketing & Growth: Partner with marketing teams to develop targeted campaigns and optimize email flows.
  • Project & Fulfillment Management: Oversee end-to-end fulfillment processes, ensuring efficiency and accuracy.
  • Team Development & Collaboration: Foster a culture of excellence, curiosity, and cheerfulness within the team.


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