Bilingual Customer Experience Specialist

Are you passionate about delivering exceptional customer experiences in multiple languages?Customer Support Role OverviewOur organization is seeking a highly skilled and bilingual Customer Support Associate to provide timely, friendly, and accurate support in French and English.You will be responsible for assisting customers from French-speaking regions...

Job Summary:We're seeking Bilingual Customer Service Representatives to join our team and support inbound customer service, help desk, and back-office operations for commercial clients and public sector programs.MCI delivers tailored solutions to meet the diverse needs of clients. Our customers take on their CX and DX challenges differently, creating...

Job OverviewMCI specializes in delivering tailored solutions to meet diverse client needs with a focus on innovation and excellence.We're hiring Bilingual Customer Service Representatives to support inbound customer service, help desk, and back-office operations for commercial clients and public sector programs.In this role, you'll handle inbound inquiries,...

At MCI, we're hiring dedicated individuals to join our team as Bilingual Call Center Representatives. We're looking for people who are fluent in both English and Spanish and have excellent communication skills.Job DescriptionWe're a leading Business Process Outsourcing company that specializes in delivering tailored solutions to meet the diverse needs of our...

Job OpportunityWe are seeking a highly skilled and bilingual Customer Support Specialist to join our fast-growing team as a key player in delivering exceptional service via inbound calls, live chat, and email.About the RoleServe as the primary point of contact for French-speaking customers, ensuring prompt, clear, and helpful interactions.Deliver outstanding...

Job OverviewMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are seeking a highly skilled and motivated Spanish Bilingual Call...

Customer Service Specialist RoleWe are expanding our team and hiring a Customer Service Specialist to work with landline users.Track customer concerns, identify trends, and drive calls to resolutionCollaborate cross-functionally to remove customer obstaclesE nsure every customer has an exceptional experienceUnderstand why customers wish to cancel and work on...

Job OverviewWe are seeking an experienced Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a vital role in evaluating client support projects and administrative duties to identify areas for improvement.Responsibilities:Evaluate customer interactions via multiple channels to ensure service excellence and...

Customer Experience SpecialistMCI delivers tailored solutions to meet diverse client needs with a commitment to excellence and innovation.We seek agents to work remotely for disaster relief efforts. This position is temporary and contingent on hurricane relief needs.Ideal candidates will apply customer service techniques, learn account management systems,...

About this roleWe are seeking highly skilled and knowledgeable customer service professionals to join our team as Project Based Customer Care Specialists.This is a unique opportunity to work in a fast-paced, dynamic environment where you will be responsible for providing exceptional customer experiences through various channels including inbound phones, live...