Remote Customer Interaction Specialist
10 hours ago
We are seeking a skilled professional to handle customer interactions and resolve issues effectively.
Key Responsibilities:
- Handle inbound and outbound calls professionally and efficiently.
- Resolve customer issues through effective problem-solving.
- Provide accurate information and guidance to customers.
- Document interactions and process claims accurately.
- Escalate complex issues to the appropriate team members.
Requirements:
- High school diploma or equivalent required
- Previous call center experience preferred
- Strong command of the English language required
- Typing speed of 20+ WPM required
- Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) required
About Us:
We offer a variety of benefits and incentives that support our team members' well-being and career growth.
Why This Role Matters:
This is an excellent opportunity to contribute to delivering exceptional customer experiences and making a positive impact on our clients' businesses.
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