Telecommunications Service Associate
1 month ago
At Neksjob Corporation, we are committed to delivering exceptional customer experiences. As a leading provider of innovative telecommunications solutions, we strive to exceed our customers' expectations and build long-lasting relationships.
Job Summary:We are seeking a highly motivated Telecommunications Service Associate to join our team in Makati. In this role, you will play a vital part in ensuring seamless customer interactions and providing top-notch service.
Key Responsibilities:
- Manage incoming calls and customer inquiries regarding phone or mobile phone services, billing concerns, or promo packages.
- Identify and assess customers' needs to achieve satisfaction, providing personalized solutions in a timely manner.
- E nsure all calls are logged in the system for proper monitoring and closure.
Requirements:
- High school graduate (old curriculum) or senior high school graduate.
- 6 months call center experience.
- Excellent communication skills.
- Amenable to work onsite.
- Willingness to start immediately.
What We Offer:
Estimated Salary: 23,000 - 25,000 per month.
This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and working in a fast-paced environment. If you possess excellent communication skills and a strong work ethic, we encourage you to apply for this challenging role.
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