Service Desk IT Professional

6 days ago


Manila, National Capital Region, Philippines TREND MICRO INCORPORATED-PHILIPPINE BRANCH Full time
Job Summary:
We are seeking a highly skilled PH Service Desk Engineer to join our team at TREND MICRO INCORPORATED-PHILIPPINE BRANCH. The ideal candidate will have excellent technical skills, strong communication abilities, and a passion for delivering exceptional customer service.

Key Tasks:
- Provide technical support to clients via phone, chat, and/or email
- Troubleshoot and resolve technical issues
- Collaborate with internal teams to resolve issues

Requirements:
- Bachelor's Degree in Information Technology or equivalent
- 1-2 years of experience in a related field
- Strong technical skills in PC Hardware and Telephony Support
- Proficiency in Microsoft Office Applications, Active Directory, and more


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