Service Desk Analyst

The IT Service Desk Analyst is primarily responsible for the management of the Information and Communications Technology Division (ICTD) raised tickets by performing initial assessment and proper delegation of tickets to correct technicians based on required specialization. As part of ticket management responsibility, the role also serves as the overall...

Title: Service Desk Analyst - L3 Requisition ID: 53168 City: Manila Country/Region: PH Do:Be responsible for primary user support and customer serviceRespond to queries from all calls, portal, emails, chats from the clientBecome familiar with each client and their respective applications/processesLearn fundamental operations of commonly-used software,...

About the role:We are seeking a dynamic and results-driven Service Desk Analyst to join our team. As a key member of the firm, you will play a critical role in resolving internal user issues and service requests in an efficient and timely manner. You will also apply your knowledge of commonly used concepts, practices, and procedures for laptops, desktops,...

We are seeking a highly skilled Service Desk Analyst to join our team. As a key member of our IT department, you will provide exceptional technical support to internal and external customers, escalating complex issues to senior engineers when necessary.Key Responsibilities:Respond to technical inquiries and troubleshoot IT-related issues via phone, email, or...

Service Desk Analyst | Mckinley Hill, Taguig (Onsite)HCL Tech is urgently hiring for Level 1 Service Desk Analyst for one of our clients. If you think you've got the knowledge, experience, and excellent English communication skills then this might be the right job opportunity for you.Role: Service Desk AnalystWork Location: Science Hub Tower or One World...

Work with usTitle: Service Desk Analyst - L3Requisition ID: 53168City: ManilaCountry/Region: PHWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in...

This Service Desk Analyst position is a Remote Philippines based role.At Netrix Global, the Service Desk Analyst will provide timely and accurate tier one technical support to all clients generated from calls and emails, as well as ticket escalations and assignments from management. They will require an aptitude for working with applications/systems to...

About The OpportunityThis Service Desk Analyst position is a Remote Philippines based role.At Netrix Global, the Service Desk Analyst will provide timely and accurate tier one technical support to all clients generated from calls and emails, as well as ticket escalations and assignments from management. They will require an aptitude for working with...

About The OpportunityThis Service Desk Analyst position is a Remote Philippines based role.At Netrix Global, the Service Desk Analyst will provide timely and accurate tier one technical support to all clients generated from calls and emails, as well as ticket escalations and assignments from management. They will require an aptitude for working with...

About The OpportunityThis Service Desk Analyst position is a Remote Philippines based role.At Netrix Global, the Service Desk Analyst will provide timely and accurate tier one technical support to all clients generated from calls and emails, as well as ticket escalations and assignments from management. They will require an aptitude for working with...

IT Service Desk Analyst 193983 16-Nov-2024 Corporate Segment Full-time Digital & Technology/Information Technology Makati City - National Capital Region - Philippines About the Role:As a CBRE D&T Help Desk Coordinator, you will coordinate the operations and performances of the global service desk to resolve client issues effectively and efficiently.This job...

Emerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as an Accounts Provisioning Analyst, IT Service Desk, you will be joining a team responsible for overall user account management and system administration.In...

Do:Support the service desk agents in prompt delivery & customer service.Advise and collaborate with the agents on current issues and work towards the resolution of tickets.Manage and coordinate escalated work orders from the Service Desk team that require additional troubleshooting and follow-up.Coordinate with other IT teams as appropriate for closure of...

Job Description - Service Desk Analyst (2500001I)Service Desk Analyst Firm Summary: White & Case is an elite global law firm serving leading companies, financial institutions, and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may...

Search by 'Skills' or 'Keywords' or 'Requisition ID'Search by CountrySelect how often (in days) to receive an alert:Work with usTitle: Service Desk Analyst - L2Requisition ID: 31111City: ManilaCountry/Region: PHWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions...

Job SummaryWe are hiring an IT Service Desk Analyst to join our dynamic team in BGC. The ideal candidate will possess excellent customer service and technical skills to provide top-notch support to our clients.Key Responsibilities:Deliver prompt and effective support through various channels.Analyze and resolve client inquiries related to products and...

We are looking for energetic and motivated Service Desk Analysts who thrive in a fast-paced and FUN retail setting, to support our teams across our Support Centre, Retail Stores and Distribution Centre.The Role You Could Play:We are seeking a dedicated IT Service Desk Analyst – L1 to provide remote support across our Retail, Support and Distribution Centre...

Help Desk Role:The Help Desk Analyst will be responsible for supporting the IT service desk activities across Emply Denmark offices. This includes providing first and second-level support to analyze and diagnose IT-related issues, as well as reporting to the IT Service Desk Supervisor based in Manila.Main Responsibilities:Support workstations, laptops, thin...

Senior Service Desk Analyst, ResolverJob Overview:This is an exciting opportunity to join our dynamic Service Desk Team as a Senior Service Desk Analyst. As a key member of our team, you will be responsible for delivering exceptional technical support and resolving complex issues for our clients.About the Role:The successful candidate will have a strong...

ResponsibilitiesJob Profile: Service Desk AnalystLocation: Manila, Philippines.Citizenship: Only Filipino citizens are eligible to apply.Work Experience: Any Fresher including College pass-out Fresher or Undergraduate Fresher or High School Degree freshers or Graduate freshers is eligible to apply.Job Description:Responsible for providing the first-line of...