IT Service Desk Lead

Requisition ID: 48029City: ManilaCountry/Region: PHWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and...

Job Summary:We are looking for a highly skilled IT Service Desk Lead to manage and oversee IT support operations. This role requires strong technical expertise in network troubleshooting, Active Directory, hardware/software support, ticketing systems, and Microsoft 365 administration. The ideal candidate will ensure smooth IT operations, lead a support team,...

About the roleAs the Service Desk Team Lead at HCL Technologies Philippines Inc, you will be responsible for leading a team of service desk professionals who provide high-quality technical support to our diverse customer base. In this key role, you will be pivotal in ensuring the efficient and effective delivery of IT services, while also driving continuous...

OverviewThe Service Desk Team Lead is a critical role in maintaining the HedgeServ global engineering and operations functions. This role includes the support, maintenance, and coordination of resources in support of both the tech stack and the operations technologies that facilitate their management. The position will reflect a combination of technology...

Do:Support the service desk agents in prompt delivery & customer service.Advise and collaborate with the agents on current issues and work towards the resolution of tickets.Manage and coordinate escalated work orders from the Service Desk team that require additional troubleshooting and follow-up.Coordinate with other IT teams as appropriate for closure of...

URGENT HIRING FOR IT SERVICE DESK INITIAL & FINAL VIRTUAL PROCESS ONLY NO ASSESSMENT START ASAP GET YOUR JOB NOW BPO TSR EXPERIENCE IS ACCEPTED APPLY NOWSITE AVAILABLE (WORK ONSITE):ETON CENTRIS, QUEZON CITYPOSITION: IT SERVICE DESK (L1 & L2 AVAILABLE)JOB DESCRIPTION:Basic Active Directory knowledge. Creating user accounts, resetting passwords, creating...

Shangri-La Makati is a deluxe hotel located at the center of Manila's financial and commercial district, only minutes away from the international airport. We are hiring for a Front Desk Lead who will be responsible for supervising and directing the front desk team, ensuring seamless guest experiences during their stay.Job Summary:The successful candidate...

Nityo Infotech Services Philippines is HiringService Desk (Female)Location: Gil Puyat Ave. Makati CitySet up: HybridSalary: 30,000See complete details below:Service Desk - 30,000 24x7 Shifting, onsite 3x or 4x a week, can be assigned wfh during Saturdays and Sundays— At least 1 to 2 years experience in Technical Support.— Experience in any ticketing...

Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. We help some of the world's largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes to help them compete in the constantly changing world of online retail. Our mission is to empower teams to...

IT SERVICE DESK / Technical Support Representative | UP TO ₱40K PACKAGE (DEPEND ON EXP.) | VIRTUAL PROCESS | ETON CENTRIS, QC | AT LEAST HS GRAD.Positions Available:IT Service DeskSalary Offer: ₱24,000 to ₱38,000 Basic Pay + ₱2,400 NTASchedule: Dayshift Account Available as well as Nightshift/ShiftingWork Set-up: OnsiteLocation: Eton Centris, Q.C....

Service Desk Operations ManagerWe are seeking an experienced Service Desk Operations Manager to lead our service delivery team. As a key member of our management team, you will oversee the day-to-day operations of the service desk, ensuring that technical issues are resolved efficiently and effectively.Main Responsibilities:Oversee the service desk team,...

IT SERVICE DESK - JAPANESE BILINGUAL PROFESSIONALJob Description:We are looking for a Japanese Bilingual Service Desk Agent to provide technical support and assistance to end-users. The role involves troubleshooting IT issues, handling service requests, and ensuring a high level of customer satisfaction while communicating effectively in Japanese.Key...

Senior Service Desk Analyst, Resolver (Formerly Crisp)Manila, PhilippinesAs Lead Service Desk Engineer you will be responsible for the day to day line management of the Service Desk Team which has accountability for the delivery and configuration of changes to customers' services and support requests from both internal and external clients. You will work...

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Metacom CareersSourcing Specialist Team Lead | Proficient in Candidate Sourcing & ScreeningMetacom Solutions is urgently hiring for Service Desk Specialist | BGCJob Description:Responsible for providing the first line of telephone, chat, e-mail, self-service/web...

We're looking for a highly skilled Service Desk Analyst to join our team! As a Service Desk Analyst, you will play a vital role in ensuring that all technical issues are resolved efficiently and effectively.About the Role:This is an exciting opportunity to work with our team and contribute to delivering top-notch IT services to our clients. As a Service Desk...

Firm SummaryWhite & Case is an elite global law firm serving leading companies, financial institutions, and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.With lawyers and staff operating from more than 47 locations, working in...

About the role:We are seeking a dynamic and results-driven Service Desk Analyst to join our team. As a key member of the firm, you will play a critical role in resolving internal user issues and service requests in an efficient and timely manner. You will also apply your knowledge of commonly used concepts, practices, and procedures for laptops, desktops,...

Avaloq Manila, National Capital Region, PhilippinesService Desk ProfessionalGet AI-powered advice on this job and more exclusive features.Company DescriptionFounded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an...

Job Summary:Service Desk ManagerWe are seeking a highly skilled Service Desk Manager to lead our customer support team. The ideal candidate will have a strong background in IT service management and be able to coordinate with various teams to ensure efficient delivery of services.Main Responsibilities:Manage all activities in the Delivery centersCoordinate...

Job DescriptionWe are seeking a highly skilled and experienced Service Desk Operations Manager to join our team at ePERFORMAX Contact Centers Corporation.About the RoleThis is an exceptional opportunity for a motivated and results-driven professional to lead and manage a high-performing service desk team, ensuring seamless customer experience and operational...